Insurance Claims Specialist
1 week ago
Job Summary:
As a Senior Claims Adjuster at Zurich Australian Insurance Ltd., you will play a critical role in providing a quality-focused claims service and ensuring the effective and prompt settlement of Construction and Energy claims notified to the Commercial Insurance Energy, Marine and Construction Team.
Key Responsibilities:
- Ensure the effective and prompt settlement of claims within the EMC Claims team, predominantly in the Construction and Energy business areas.
- Investigate and negotiate claims within defined authority limits.
- Mentor claims adjusters, acting as a point of referral, technical guidance, and providing oversight (authority).
- Responsible for file quality reviews (LMRs).
- Set accurate case reserves.
- Promptly handle and resolve all claims enquiries from customers, brokers, and third parties.
- Ability to lead a market through a large and/or complex claim.
- Computer-literate with working knowledge of Outlook and MS office.
- Proactive and innovative approach to claim solutions from working within a technical claims environment.
- Astute and commercially aware with an awareness of the market, business, and risks.
- Understanding of legislation and legal liability.
- Excellent understanding of the London Market Insurance environment.
- Interpretation of policy covers.
About Zurich:
Zurich Australian Insurance Ltd. is a leading insurance company with over 55,000 employees in more than 170 countries. We offer a strong and stable work environment, a long-standing player in the insurance industry.
Our Culture:
We value diversity and inclusion, and we're passionate about supporting employees to help others through volunteering, charitable, and community activities.
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