Customer Service Coordinator

4 weeks ago

Salford, Salford, United Kingdom PLUSWORK GROUP Full time
About the Role

We are seeking a skilled Customer Service Administrator to join our team at Pluswork Group. As a key member of our team, you will be responsible for managing NHS customer accounts, processing orders, and providing exceptional customer service.

Key Responsibilities
  • Manage NHS customer accounts, ensuring accurate and timely processing of orders
  • Process daily orders using detailed codes, maintaining high levels of accuracy and efficiency
  • Provide exceptional customer service, responding to customer inquiries, orders, and queries in a professional and courteous manner
Requirements
  • Confident communicator with excellent written and verbal skills
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple deadlines
  • Attention to detail, ensuring accuracy and quality in all aspects of work
What We Offer
  • Permanent opportunity with a supportive and fun team
  • Quarterly bonus scheme and competitive salary
  • 33 days holiday and pension scheme

Pluswork Group is committed to equal opportunities and diversity in the workplace. If you are a motivated and organized individual with a passion for customer service, we encourage you to apply for this exciting opportunity.

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