Head of Sales Operations

7 days ago


Nottingham, Nottingham, United Kingdom BAILLIE RECRUITMENT LIMITED Full time

Job Title: Head of Internal Sales

Job Type: Permanent

Location: Nottinghamshire

Salary: £50-70k + OTE

About the Role:

We are seeking an experienced Sales Director to lead our Internal Sales team and drive business growth. As Head of Internal Sales, you will be responsible for developing and executing sales strategies to convert leads into customers.

Key Responsibilities:

  • Team Leadership: Recruit, lead, and motivate the Telesales team to achieve outstanding sales outcomes, providing regular feedback and conducting performance reviews.
  • Performance Management: Monitor and manage team performance, implementing training programs and identifying coaching needs to enhance skills and capabilities.
  • Sales Strategy: Develop and execute telesales strategies to convert leads to customers, collaborating closely with Marketing and Digital teams to align sales efforts with overall business strategy and campaigns.
  • Data Analysis: Analyze sales data to identify areas for improvement, creating KPIs and commission schemes to drive performance.
  • Process Improvement: Continuously evaluate and improve telesales processes to enhance efficiency and customer satisfaction.

Requirements:

  • Proven Experience: Proven experience in outbound telesales management and team development.
  • Leadership Skills: Excellent leadership, coaching, communication, and interpersonal skills, with the ability to motivate teams.
  • Analytical Skills: Strong analytical, organizational, and time management skills, with experience in Direct to Consumer sales experience.

About Us:

We are a fast-growing company known for our dedication to quality and customer satisfaction. We offer a supportive and dynamic work environment, opportunities for career advancement, and comprehensive training designed to set you up for success.

What We Offer:

  • Comprehensive Training: Benefit from our comprehensive training program designed to set you up for success.
  • Career Advancement: Enjoy opportunities for career advancement and professional growth within our company.
  • OTE: Earn commissions based on your team's sales achievements.


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