Customer Service Representative
2 weeks ago
Customer Service Advisor Role at Castle Trust Bank
We are seeking talented individuals to join our retail finance division, Omni Capital, as Customer Service Advisors. This is an exciting opportunity to be part of our fintech challenger bank, providing specialist property mortgages, retail finance lending, and savings accounts to a diverse customer base.
As a Customer Service Advisor, you will play a key role in handling inbound calls from customers and retailers. Your responsibilities will include addressing customer queries about their accounts, balances, and payment difficulties.
We are looking for candidates with previous experience in customer-oriented roles and excellent communication skills. While financial services experience is beneficial, it is not required. Your positive attitude and willingness to learn are what we value the most.
In return for your contributions, we offer a competitive salary, annual performance bonuses, a generous pension scheme, life assurance, and additional annual leave options. We prioritize employee wellbeing and provide healthcare benefits, access to wellness programs, and other perks like discounted gym memberships.
We are an equal opportunity employer that celebrates diversity and encourages all qualified individuals to apply.
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Customer Service Representative
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Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at The Recruitment Co. as a Complaints Advisor. As a key member of our customer service team, you will be responsible for handling inbound customer service complaint calls, ensuring timely responses, and prioritizing and clearing the queue.Key Responsibilities:Handle...
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Customer Service Representative
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Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at The Recruitment Co.The ideal candidate will have experience in Complaints Handling and a strong background in Customer Service.Key Responsibilities:Respond to customer complaints in a professional and timely mannerInvestigate and resolve customer disputes in...
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Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full timeJob Title: Complaints HandlerJob Summary:The Recruitment Co. is seeking a skilled Customer Service Representative to join our team. As a Complaints Handler, you will be responsible for resolving customer complaints in a professional and timely manner.Key Responsibilities:Respond to customer complaints via phone, email, or in-personInvestigate and resolve...
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Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at The Recruitment Co.The ideal candidate will have experience in Complaints Handling and a strong background in Customer Service.Key Responsibilities:Respond to customer complaints in a professional and timely mannerInvestigate and resolve customer disputes in...
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Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full timeJob Title: Complaints HandlerJob Summary:We are seeking a skilled Customer Service Representative to join our team at The Recruitment Co. as a Complaints Handler. As a key member of our team, you will be responsible for resolving customer complaints in a professional and timely manner.Key Responsibilities:Respond to customer complaints in a courteous and...
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Customer Service Representative
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Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full timeJob Title: Complaints HandlerJob Summary:We are seeking a skilled Customer Service Representative to join our team at The Recruitment Co. as a Complaints Handler. As a key member of our team, you will be responsible for resolving customer complaints in a professional and timely manner.Key Responsibilities:Respond to customer complaints in a courteous and...
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Customer Service Representative
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Basingstoke, Hampshire, United Kingdom Park Street People Full timeA leading market player in their industry is seeking a highly skilled Customer Service Representative with German language expertise to join their team on a full-time, permanent basis. Utilizing your English and German language skills, the successful candidate will be responsible for delivering exceptional customer service at all times, while ensuring sales...
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Customer Service Representative
2 weeks ago
Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full timeJob Title: Complaints HandlerJob Summary:The Recruitment Co. is seeking a skilled Customer Service Representative to join our team. As a Complaints Handler, you will be responsible for resolving customer complaints in a professional and empathetic manner.Key Responsibilities:Customer Service: Provide exceptional customer service to resolve customer...