Customer Service Representative
2 months ago
Job Title: Complaints Handler
Job Summary:
We are seeking a skilled Customer Service Representative to join our team at The Recruitment Co. as a Complaints Handler. As a key member of our team, you will be responsible for resolving customer complaints in a professional and timely manner.
Key Responsibilities:
- Respond to customer complaints in a courteous and professional manner
- Investigate and resolve customer complaints in a fair and timely manner
- Communicate with customers to understand their concerns and provide solutions
- Work closely with internal teams to resolve customer complaints
Requirements:
- Experience in customer service or complaints handling
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Knowledge of customer service principles and practices
What We Offer:
- A competitive salary of £23,000 - £25,000 per annum
- A comprehensive benefits package
- Opportunities for career growth and development
About Us:
The Recruitment Co. is a leading recruitment agency specializing in customer service and sales recruitment. We are committed to providing exceptional service to our clients and candidates.
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