Customer Service Representative

6 days ago


Basingstoke, Hampshire, United Kingdom One Retail Full time

About the Role:

We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at One Retail. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:

  • Customer Service: Provide excellent customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  • Store Operations: Assist with store operations, including maintaining a clean and organized store environment, processing transactions, and handling customer returns and exchanges.
  • Teamwork: Work collaboratively with the store team to achieve sales goals and provide a positive shopping experience for customers.
  • Communication: Communicate effectively with customers, colleagues, and management to ensure seamless store operations.

Requirements:

  • Excellent Communication Skills: Possess excellent communication skills, both verbal and written, to effectively interact with customers and colleagues.
  • Team Player: Be a team player, willing to assist colleagues and contribute to a positive store environment.
  • Adaptability: Demonstrate adaptability and flexibility in a fast-paced retail environment.
  • Basic Math Skills: Possess basic math skills to accurately handle cash and process transactions.

What We Offer:

As a Customer Service Representative at One Retail, you will have the opportunity to work in a dynamic and fast-paced retail environment, develop your customer service skills, and contribute to the success of our store team. We offer a competitive salary, opportunities for career growth and development, and a fun and supportive work environment.



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