Customer Service Representative
5 days ago
Job Title: Complaints Handler
Job Summary:
The Recruitment Co. is seeking a skilled Customer Service Representative to join our team. As a Complaints Handler, you will be responsible for resolving customer complaints in a professional and timely manner.
Key Responsibilities:
- Respond to customer complaints via phone, email, or in-person
- Investigate and resolve customer complaints in a fair and efficient manner
- Provide excellent customer service and ensure customer satisfaction
- Work closely with internal teams to resolve complex customer complaints
Requirements:
- Experience in customer service or a related field
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer skills and proficiency in Microsoft Office
What We Offer:
- A competitive salary of £23,000 - £25,000 per annum
- A dynamic and supportive work environment
- Opportunities for career growth and professional development
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