Customer Service Representative

2 months ago


Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

Job Title: Complaints Handler

Job Summary:

We are seeking a skilled Customer Service Representative to join our team at The Recruitment Co. as a Complaints Handler. As a key member of our team, you will be responsible for resolving customer complaints in a professional and timely manner.

Key Responsibilities:

  • Respond to customer complaints in a courteous and professional manner
  • Investigate and resolve customer complaints in a fair and timely manner
  • Communicate with customers to understand their concerns and provide solutions
  • Work closely with internal teams to resolve customer complaints

Requirements:

  • Experience in customer service or complaints handling
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Knowledge of customer service principles and practices

What We Offer:

  • A competitive salary of £23,000 - £25,000 per annum
  • A comprehensive benefits package
  • Opportunities for career growth and development

About Us:

The Recruitment Co. is a leading recruitment agency specializing in customer service and sales recruitment. We are committed to providing exceptional service to our clients and candidates.



  • Basingstoke, Hampshire, United Kingdom Office Angels Full time

    Customer Service RepresentativeA leading manufacturer is seeking a skilled Customer Service Representative to join their team in Basingstoke.Key Responsibilities:Manage designated accounts, handling direct communication with manufacturing partnersProcess quotes, data entry, contract reviews, and non-disclosure agreements as necessaryEnter and process orders,...


  • Basingstoke, Hampshire, United Kingdom Office Angels Full time

    Customer Service RepresentativeA leading manufacturer is seeking a skilled Customer Service Representative to join their team in Basingstoke.Key Responsibilities:Manage designated accounts, handling direct communication with manufacturing partnersProcess quotes, data entry, contract reviews, and non-disclosure agreements as necessaryEnter and process orders,...


  • Basingstoke, Hampshire, United Kingdom Vistry Group Full time

    Customer Service Opportunity with Vistry GroupWe are seeking a skilled Customer Service Representative to join our team within the Vistry Services Division. As a key member of our team, you will play a vital role in improving the way we handle customer enquiries and delivering exceptional customer satisfaction.Key Responsibilities:Respond to customer...


  • Basingstoke, Hampshire, United Kingdom Vistry Group Full time

    Customer Service Opportunity with Vistry GroupWe are seeking a skilled Customer Service Representative to join our team within the Vistry Services Division. As a key member of our team, you will play a vital role in improving the way we handle customer enquiries and delivering exceptional customer satisfaction.Key Responsibilities:Respond to customer...


  • Basingstoke, Hampshire, United Kingdom Sheridan Maine South Full time

    Customer Service RepresentativeSheridan Maine South is seeking a highly organized and professional Customer Service Representative to join their team in Hampshire. As the first point of contact for customer inquiries, you will be responsible for providing exceptional service and support to customers via phone, email, and live chat.Key Responsibilities:Handle...


  • Basingstoke, Hampshire, United Kingdom Sheridan Maine South Full time

    Customer Service RepresentativeSheridan Maine South is seeking a highly organized and professional Customer Service Representative to join their team in Hampshire. As the first point of contact for customer inquiries, you will be responsible for providing exceptional service and support to customers via phone, email, and live chat.Key Responsibilities:Handle...


  • Basingstoke, Hampshire, United Kingdom ITSS Recruitment Full time

    Job Summary:As a Customer Service Representative at ITSS Recruitment, you will be at the forefront of our mission to provide exceptional after-sales support. You will handle customer queries related to energy usage, billing, and tariffs, ensuring our customers feel confident and supported.Key Responsibilities:Deliver excellent after-sales support through...


  • Basingstoke, Hampshire, United Kingdom Diligenta Full time £23,400

    Customer Service RepresentativeAt Diligenta, we're dedicated to delivering exceptional customer service to customers on behalf of well-known brands. As a Customer Service Representative, you'll play a vital role in ensuring a seamless experience for our customers during the moments that matter. You'll join a people and technology-driven business, taking...


  • Basingstoke, Hampshire, United Kingdom Vistry Group Full time

    Customer Service OpportunityWe are seeking a skilled Customer Service Representative to join our Vistry Services Division team. As a key member of our contact centre team, you will play a vital role in delivering exceptional customer experiences and improving the way we handle incoming customer enquiries.Key Responsibilities:Respond to customer enquiries in...


  • Basingstoke, Hampshire, United Kingdom Vistry Group Full time

    Customer Service OpportunityWe are seeking a skilled Customer Service Representative to join our Vistry Services Division team. As a key member of our contact centre team, you will play a vital role in delivering exceptional customer experiences and improving the way we handle incoming customer enquiries.Key Responsibilities:Respond to customer enquiries in...


  • Basingstoke, Hampshire, United Kingdom Hays Specialist Recruitment Limited Full time

    About the Role:As a Customer Service Representative, you will be working with an exceptional client in Basingstoke, who are seeking to hire an experienced and talented professional. You will be joining a well-established, friendly, and professional team who work to common goals and share success. This is an amazing opportunity to join a stable business which...


  • Basingstoke, Hampshire, United Kingdom Randstad Construction & Property Full time

    Job Title: Customer Service RepresentativePay: £14 per hourDuration: Temporary 3 monthsHours: Monday - Friday 8:30am - 6pmLocation: BasingstokeMain Duties:Provide exceptional customer service and support to clients and colleagues.Assist with reception and administrative tasks as required.Work collaboratively as part of a team to achieve goals and...


  • Basingstoke, Hampshire, United Kingdom Office Angels Full time

    Customer Service RepresentativeA world-leading manufacturer is seeking a Customer Service Representative to join their busy team in Basingstoke.Key Responsibilities:Designated Account responsibility, dealing directly with our Manufacturing partner.Quote and Data entry, Contract Review, handling of NDA's where necessary.Manual Order entry, Order Processing &...


  • Basingstoke, Hampshire, United Kingdom Office Angels Full time

    Customer Service RepresentativeA world-leading manufacturer is seeking a Customer Service Representative to join their busy team in Basingstoke.Key Responsibilities:Designated Account responsibility, dealing directly with our Manufacturing partner.Quote and Data entry, Contract Review, handling of NDA's where necessary.Manual Order entry, Order Processing &...


  • Basingstoke, Hampshire, United Kingdom Diligenta Full time £23,400

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Diligenta. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective responses to...


  • Basingstoke, Hampshire, United Kingdom Diligenta Full time £23,400

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Diligenta. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective responses to...


  • Basingstoke, Hampshire, United Kingdom Harwoods Ltd Full time

    Job SummaryThe Customer Service Representative will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.Key ResponsibilitiesManage outbound and inbound calls, responding to customer inquiries and resolving any issues.Provide information on our...


  • Basingstoke, Hampshire, United Kingdom Office Angels Full time

    Customer Service RepresentativeA leading manufacturer is seeking a skilled Customer Service Representative to join their team in Basingstoke.Key Responsibilities:Manage designated accounts, handling direct communication with manufacturing partnersProcess quotes, data entry, contract reviews, and handle non-disclosure agreements as neededEnter and process...


  • Basingstoke, Hampshire, United Kingdom Office Angels Full time

    Customer Service RepresentativeA leading manufacturer is seeking a skilled Customer Service Representative to join their team in Basingstoke.Key Responsibilities:Manage designated accounts, handling direct communication with manufacturing partnersProcess quotes, data entry, contract reviews, and handle non-disclosure agreements as neededEnter and process...


  • Basingstoke, Hampshire, United Kingdom Sainsbury's Full time

    About the Role:We are seeking a Customer Service Representative to join our team at Sainsbury's. As a Customer Service Representative, you will be the friendly face of our store, providing exceptional customer service and ensuring that our customers have a positive shopping experience.Key Responsibilities:Provide excellent customer service, responding to...