Customer Service Representative

2 weeks ago


Exeter, Devon, United Kingdom Blue Arrow Catering - Bristol Full time £12

We are seeking a skilled and friendly Customer Service Representative to join our team at Blue Arrow Catering - Bristol. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.

Key Responsibilities:

  • Welcome and check in guests, ensuring a smooth and efficient experience
  • Allocate rooms and provide keys to guests
  • Answer phone calls and respond to guest inquiries
  • Complete administrative tasks such as filing and photocopying
  • Provide concierge services, including booking travel and making restaurant reservations
  • Prepare room bills and ensure prompt payments
  • Check guests out and return deposits

Requirements:

  • Fluent written and spoken English
  • Good time management and attention to detail
  • Ability to work in a fast-paced environment
  • Previous experience in a customer-facing role is an asset

What We Offer:

  • A competitive hourly rate of £11.95 plus bonuses
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development

Location:

Exeter EX2

Hours:

5 days out of 7 on a rota basis



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