Internal Communications Manager

3 weeks ago

London, Greater London, United Kingdom Low Carbon Contracts Company Full time
Contract Type: 12 month FTC
Hours: 37.5 hours per week Salary: circa £58,000 depending on experience
Location: Canary Wharf
WFH Policy: Employees are required to attend the office 2 days/week
Flexible Working: Variety of flexible work patterns subject to line manager discretion e.g. Compressed 9-day fortnight.
Role Overview:
The Internal Communications & Engagement Manager plays a pivotal role in orchestrating all employee communication initiatives, including internal events and enhancing internal messaging throughout the organization. This position is tasked with crafting, executing, and sustaining a robust internal communications strategy and action plan.

Key Responsibilities:
  • Formulate and uphold the communications strategy and plan aligned with the organization's business goals.
  • Oversee the execution of all internal communications as per the communications plan, utilizing diverse and engaging mediums.
  • Continuously enhance and manage the company intranet.
  • Compose, edit, and curate content for various internal communication channels, including the staff intranet, corporate presentations, and regular newsletters.
  • Address feedback from employees and modify communication content as necessary.
  • Draft messages or scripts for senior executives for company-wide presentations in both written and spoken formats.
  • Establish a framework for effective communication channels and processes, ensuring employees have access to essential information for their roles, including:
    • Management Communications: Encompasses Management Committee meetings, blogs, bulletins, and communications related to change management initiatives.
    • Integration Communications: Involves all-staff meetings, lunch and learns, and other relevant activities.
    • People Involvement Communications: Covers focus groups, employee engagement surveys, newsletters, intranet updates, wellbeing campaigns, etc.
  • Collaborate with the People team to ensure effective communication and completion of employee engagement surveys, pulse surveys, and polls.
  • Partner with the People team to implement the employee engagement strategy.
  • Be prepared to create ad-hoc communications for stakeholder meetings or webcasts.
  • Manage the delivery of all internal events (both virtual and physical), including team-building days and other engagement activities.
  • Provide direct line management for the Communications Coordinator.
Skills, Knowledge, and Expertise:
  • Proven experience in developing and executing an internal communication strategy.
  • Ability to think creatively, transforming complex information into clear and engaging content for internal audiences.
  • Exceptional written and verbal communication skills.
  • Experience engaging with all levels of internal stakeholders, including Senior Leadership Teams.
  • Confidence in public speaking.
  • Strong organizational skills.
  • Adaptability and maturity to thrive under changing demands and competing priorities.
  • Familiarity with internal digital and social media tools and their application in enhancing engagement.
  • Meticulous attention to detail.
  • Strong problem-solving abilities.
Desirable:
  • Experience managing a small communications team.
  • Background in the energy sector.
Employee Benefits:
In addition to contributing to impactful work that enhances the lives of millions, we offer a comprehensive benefits package, which may include:
  • 25 days of annual leave plus bank holidays.
  • Recognition programs to appreciate colleagues.
  • Company contributions to pension schemes.
  • Family-friendly policies, including enhanced maternity/paternity and shared parental benefits.
  • Employee assistance programs for confidential support in professional or personal matters, including financial management and family care.
  • Special leave options such as study leave, sabbaticals, or public duties.
  • Three days of paid leave annually for volunteering in the local community.
  • Season ticket loan schemes to assist with commuting.
  • Access to "Work Perks" for discounts and cashback on purchases.
  • Family savings on outings and discounts through partnerships.

The Low Carbon Contracts Company (LCCC) is dedicated to facilitating the decarbonization of electricity generation and making it more affordable for the future. Our mission is integral to achieving the Government's Net Zero target by 2050.

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