Internal Communications Manager

2 months ago

London, Greater London, United Kingdom PPHE Hotel Group Full time

About the Role:

The Internal Communications Manager plays a vital role in fostering effective communication throughout PPHE Hotel Group. This position is responsible for developing and implementing clear, consistent, and timely distribution of information across all levels of the company.

Key Responsibilities:

  • Design and implement comprehensive communication strategies and action plans that align with PPHE's goals and culture.
  • Write and edit engaging content for various communication mediums.
  • Coordinate communication campaigns and initiatives.
  • Manage and update internal communication channels and platforms.
  • Establish and facilitate two-way communication between management and team members.
  • Ensure that all internal communications are aligned to PPHE's strategic agenda, blueprints, and values, promoting a consistent corporate identity.
  • Organize and support internal events, meetings, and presentations.
  • Monitor, analyze, and improve the effectiveness of internal communication efforts.
  • Support the Head of Employee Experience with employee engagement and development initiatives.
  • Provide communication support during organizational changes and crises.
  • Work closely with the Employer Brand Manager to ensure printed media is delivered consistently with the company brand guidelines.
  • Demonstrate flexibility and adaptability when assisting stakeholders with their communication needs.
  • Create a welcoming atmosphere and personalized service for each individual external and internal colleague, supplier, and guest.
  • Identify opportunities and improvements/solutions to ways of working.

Benefits:

  • Discounted PPHE hotel rates.
  • F&B discounts at our restaurants and bars.
  • Start with 30 days of holiday per year.
  • Two free meals per day.
  • Access to 40% of your pay before payday.
  • Recommend a friend scheme.
  • Vitality at work scheme.
  • Ride to Work scheme.
  • 24/7 employee assistance programme.
  • Rota given 2 weeks in advance.
  • Departmental productivity & service incentive scheme.
  • Benefit Hub.
  • Free dry cleaning for work uniform.
  • Annual Staff parties and events.
  • Company pension plan & award-winning training.

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