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Assistant Manager
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Assistant Manager to join our team at Pan Pacific London. As a key member of our management team, you will be responsible for assisting the General Manager with the day-to-day operations of our award-winning cocktail bar.
Key Responsibilities:
- Assist the General Manager with the overall management of the bar, including staff supervision, inventory management, and customer service.
- Be the main point of contact in the General Manager's absence, ensuring seamless operations and high levels of customer satisfaction.
- Oversee the training and development of staff, ensuring they have the skills and knowledge to deliver exceptional service.
- Manage the bar's inventory, including ordering and stock control, to maintain high profit margins.
- Assist with payroll and rota creation, ensuring accurate and timely processing.
- Work closely with the General Manager and Purchasing team to maintain the EPOS system and ensure accurate reporting.
Requirements:
- Proven experience in a similar role, preferably in the hospitality industry.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Knowledge of inventory management and stock control systems.
- Ability to work in a fast-paced environment, with a high level of attention to detail.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career development and progression.
- Access to mental health first aiders and employee assistance programs.
- Cycle to work scheme and referral scheme.
- Seasonal ticket loan and enhanced maternity and paternity policy.
- Eye care voucher scheme and social and employee wellness activities.
- Employee assistance program, including 24/7 virtual GP and financial advisors.
- Flexible work policy and dry cleaning for uniforms and work attire.
- Reward and recognition program, including star of the month, manager of the quarter, and star of the year.
- Guest experience program and discount on food and beverage outlets.
- Discount on internal spa treatments and culture club, focusing on diversity and inclusion.
- Friends and family rates in our hotel and Pan Pacific hotel group properties.
- Complimentary meals prepared by our chefs and study days and volunteer days.
