Customer Service Representative
1 week ago
Job Title: Complaints Handler
Job Summary:
The Recruitment Co. is seeking a skilled Customer Service Representative to join our team. As a Complaints Handler, you will be responsible for resolving customer complaints in a professional and empathetic manner.
Key Responsibilities:
- Investigate and resolve customer complaints in a timely and effective manner
- Communicate with customers to understand their needs and concerns
- Provide solutions and resolutions to customer complaints
- Work collaboratively with internal teams to resolve complex issues
- Develop and maintain a thorough understanding of company policies and procedures
Requirements:
- Strong customer service experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Good problem-solving and analytical skills
- Proficiency in Microsoft Office
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
About Us:
The Recruitment Co. is a leading recruitment agency dedicated to providing exceptional service to our clients and candidates. We are committed to building long-term relationships and delivering results-driven solutions.
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