Customer Service Representative

1 week ago


Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

Job Title: Complaints Handler

Job Summary:

The Recruitment Co. is seeking a skilled Customer Service Representative to join our team. As a Complaints Handler, you will be responsible for resolving customer complaints in a professional and empathetic manner.

Key Responsibilities:

  • Investigate and resolve customer complaints in a timely and effective manner
  • Communicate with customers to understand their needs and concerns
  • Provide solutions and resolutions to customer complaints
  • Work collaboratively with internal teams to resolve complex issues
  • Develop and maintain a thorough understanding of company policies and procedures

Requirements:

  • Strong customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Good problem-solving and analytical skills
  • Proficiency in Microsoft Office

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

About Us:

The Recruitment Co. is a leading recruitment agency dedicated to providing exceptional service to our clients and candidates. We are committed to building long-term relationships and delivering results-driven solutions.



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