IT Support Specialist

7 days ago


Thamesmead, Greater London, United Kingdom Church International Limited Full time

Job Summary:

Church International Limited is seeking a highly motivated and experienced 2nd Line Service Desk Engineer to join our dynamic team. As a key member of our IT department, you will be responsible for providing technical support and resolving complex issues for our clients.

Key Responsibilities:

  • Handle Service Desk incident tickets, including acting as an escalation point for complex issues.
  • Follow both customer and internal processes for request tickets to ensure consistency and quality.
  • Visit customer sites to deliver IT Surgery days and complete troubleshooting tasks.
  • Continuously learn and adapt to new technologies, with a strong drive to achieve certifications.

Requirements:

  • Minimum of 2 years in an IT support role.
  • At least 2 years of experience in Network Management & Support.
  • Strong troubleshooting skills for Windows desktop systems.

Desirable Skills:

  • Experience with managed service providers (MSPs).
  • Cisco CCNA or CCNP certification.
  • Microsoft 365, Azure, or security certifications.
  • Experience with Microsoft 365, InTune & Azure administration.
  • Proficiency in Microsoft Teams administration.
  • Expertise in Windows Desktop Operating Systems.
  • Experience with Apple OS and Apple Mac support.
  • Familiarity with the Microsoft Office Suite.
  • Proficient in laptop/desktop and thin client support.
  • Knowledge of Backup Technologies (Acronis).
  • Experience with Microsoft Server 2008–2016.
  • Skills in Exchange / AD Management / MS365.
  • Cisco, Fortinet, and Ubiquiti Networking experience.
  • Excellent communication skills and a customer service-oriented mindset.
  • Ability to work effectively as part of a team.

Personal Qualities:

  • Strong Communicator: You will need to be an excellent communicator, capable of conveying complex technical information in an understandable manner to both technical and non-technical stakeholders.
  • Ambitious and Driven: We're looking for someone with a clear desire to develop their skills and advance within the company. Your ambition and willingness to take on new challenges will be key to your success.
  • Career-Oriented: You should demonstrate a level of ambition that aligns with our company's goals, showing a proactive approach to career development and a commitment to moving through the ranks.


  • Thamesmead, Greater London, United Kingdom Milk Education Full time

    Are you dedicated to fostering educational growth and making a meaningful difference in the lives of students? Milk Education is seeking a passionate and committed Level 3 Educational Support Specialist to become a vital part of our collaborative team. If you possess a Level 3 Educational Support qualification and have a sincere enthusiasm for aiding...


  • Thamesmead, Greater London, United Kingdom Remedy Education Full time

    Job Title: Education Support SpecialistJob Type: Full-timeLocation: Remote (with occasional on-site visits)Job Description:We are seeking a highly motivated and dedicated Education Support Specialist to join our team at Remedy Education. As an Education Support Specialist, you will play a vital role in providing academic and behavioral support to students...


  • Thamesmead, Greater London, United Kingdom Remedy Education Full time

    Job Title: Education Support SpecialistJob Type: Full-timeLocation: Remote (with occasional on-site visits)Job Description:We are seeking a highly motivated and dedicated Education Support Specialist to join our team at Remedy Education. As an Education Support Specialist, you will play a vital role in providing academic and behavioral support to students...


  • Thamesmead, Greater London, United Kingdom Remedy Education Full time £90 - £115

    Position: Educational Support Specialist Company: Remedy Education We are currently in search of an Educational Support Specialist to join our esteemed secondary educational institution in South East London. The ideal candidate will possess a strong desire to influence the educational journey of young learners and contribute positively to their development....


  • Thamesmead, Greater London, United Kingdom Atlas Recruitment Group Limited Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Junior IT Support Specialist to join our team at the Atlas Recruitment Group Limited. As a Junior IT Support Specialist, you will be responsible for providing exceptional technical support to our clients, working closely with our Senior Engineers to resolve complex technical issues.Key...


  • Thamesmead, Greater London, United Kingdom Atlas Recruitment Group Limited Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Junior IT Support Specialist to join our team at the Atlas Recruitment Group Limited. As a Junior IT Support Specialist, you will be responsible for providing exceptional technical support to our clients, working closely with our Senior Engineers to resolve complex technical issues.Key...


  • Thamesmead, Greater London, United Kingdom Church International Limited Full time

    We are seeking a highly motivated and experienced IT Support Specialist to join our team at Church International Limited. As a 2nd Line Service Desk Engineer, you will play a critical role in providing technical support to our clients and ensuring the smooth operation of our IT systems.Key Responsibilities:Handle Service Desk incident tickets, including...


  • Thamesmead, Greater London, United Kingdom Church International Limited Full time

    We are seeking a highly motivated and experienced IT Support Specialist to join our team at Church International Limited. As a 2nd Line Service Desk Engineer, you will play a critical role in providing technical support to our clients and ensuring the smooth operation of our IT systems.Key Responsibilities:Handle Service Desk incident tickets, including...


  • Thamesmead, Greater London, United Kingdom Church International Limited Full time

    Job Summary:Church International Limited is seeking a highly motivated and experienced IT Support Specialist to join our team. As a 2nd Line Service Desk Engineer, you will be responsible for handling complex technical issues, providing exceptional customer service, and collaborating with our team to deliver high-quality IT solutions.Key...


  • Thamesmead, Greater London, United Kingdom Church International Limited Full time

    Job Summary:Church International Limited is seeking a highly motivated and experienced IT Support Specialist to join our team. As a 2nd Line Service Desk Engineer, you will be responsible for handling complex technical issues, providing exceptional customer service, and collaborating with our team to deliver high-quality IT solutions.Key...


  • Thamesmead, Greater London, United Kingdom Remedy Education Full time

    Advanced Teaching Support SpecialistWe are seeking a dedicated and skilled individual to join our esteemed educational institution as an Advanced Teaching Support Specialist. This role presents an exceptional opportunity to engage with students facing various challenges, including behavioral issues, autism spectrum disorders, and social-emotional...


  • Thamesmead, Greater London, United Kingdom GSL Education - London Full time

    Position Title: Educational Support Specialist Location: London Compensation: Competitive Are you a passionate and motivated individual eager to make a difference in the educational landscape? GSL Education is currently seeking a committed Educational Support Specialist to join our team. In this role, you will assist in fostering the academic growth of...


  • Thamesmead, Greater London, United Kingdom Future Education Full time

    SEN/SEMH Support SpecialistPosition Type: Full-Time, Monday to Friday, 8:30 am to 3:30 pmContract: Temporary (with potential for permanence)Are you an experienced Behaviour Mentor, SEN Teaching Assistant, Youth Worker, or have a background in supporting children with challenging needs? If you are passionate about making a positive impact on the lives of...


  • Thamesmead, Greater London, United Kingdom Tiger Resourcing Group Full time

    Tiger Resourcing Group is seeking dedicated Educational Support Specialists to join our team in a vibrant primary educational setting. This role involves collaborating with educators to assist students with diverse learning needs.Our institution prides itself on having a supportive leadership team and a commitment to excellence in education.Key...


  • Thamesmead, Greater London, United Kingdom Aspire People Full time £25,000 - £29,000

    Position Overview:As an Educational Support Specialist, you will play a vital role in enhancing the educational experience of secondary school students. This position is ideal for recent graduates in Psychology who are eager to contribute to the academic and emotional development of young learners.Key Responsibilities:In this role, you will:Assist in the...


  • Thamesmead, Greater London, United Kingdom Remedy Education Full time

    Position Overview: We are seeking dedicated individuals to provide academic assistance to students who require additional support in their studies or are preparing for assessments.Key Responsibilities:Design and implement tailored educational programs that align with ongoing classroom activities, learning goals, and evaluation strategies in collaboration...


  • Thamesmead, Greater London, United Kingdom Church International Limited Full time

    Job Summary:Church International Limited is seeking a highly motivated and experienced 2nd Line Service Desk Engineer to join our dynamic team. As a key member of our IT department, you will be responsible for providing technical support and resolving complex issues for our clients.Key Responsibilities:Handle Service Desk incident tickets, including acting...


  • Thamesmead, Greater London, United Kingdom Oxleas NHS Foundation Trust Full time

    Position: Compassionate Care Senior Support Specialist Band: 3 Type: Fixed Term/Internal Secondment - Full Time (22.5 hours per week, Monday - Friday)We are seeking a Compassionate Care Senior Support Specialist to join our dedicated team. The successful candidate will be an integral part of the Greenwich Mental Health Liaison Team (MHLT), focusing on...


  • Thamesmead, Greater London, United Kingdom Red - Specialist Recruitment Full time

    Join Our Team as a Submarine Cable EngineerWe are excited to present an opportunity with Red - Specialist Recruitment for a dedicated Submarine Cable Engineer. This role is essential for the planning, design, manufacturing, and installation of submarine cables across global waters.Key Responsibilities:Oversee turnkey supply projects, focusing on cable route...


  • Thamesmead, Greater London, United Kingdom Tradewind Recruitment Full time £13 - £15

    Position OverviewThis is a full-time, long-term role focused on providing essential support to students in their academic endeavors.Key ResponsibilitiesAssist students with their projects by offering expert advice and troubleshooting assistance.Maintain precise records of equipment and materials inventory.QualificationsA Degree or Masters in a relevant...