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Junior IT Support Specialist

2 months ago

Thamesmead, Greater London, United Kingdom Atlas Recruitment Group Limited Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Junior IT Support Specialist to join our team at the Atlas Recruitment Group Limited. As a Junior IT Support Specialist, you will be responsible for providing exceptional technical support to our clients, working closely with our Senior Engineers to resolve complex technical issues.

Key Responsibilities:

  • Provide first and second-level technical support to clients via phone, email, and on-site visits.
  • Log and resolve tickets in a timely and efficient manner.
  • Collaborate with senior team members to resolve complex technical issues.
  • Manage multiple tickets simultaneously, prioritizing tasks to meet deadlines.

Requirements:

  • Excellent communication and problem-solving skills.
  • Strong technical knowledge of Windows-based environments, Active Directory, Group Policies, Exchange, and O365.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong attention to detail and organizational skills.

What We Offer:

A competitive starting salary of £22,500, plus a comprehensive benefits package. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.