Food and Beverage Team Leader
3 days ago
About the Role
We are seeking a highly skilled and motivated individual to join our team as a Food and Beverage Team Leader. As a key member of our store operations team, you will play a critical role in driving sales, commerciality, and service standards within your store.
Key Responsibilities
- Drive sales growth and commerciality through effective inventory management, pricing strategies, and promotional activities.
- Lead and develop a high-performing team of food and beverage colleagues, providing coaching, training, and development opportunities to enhance their skills and knowledge.
- Collaborate with other store teams to ensure seamless execution of store operations, including receiving, stocking, and maintaining a clean and safe store environment.
- Monitor and analyze sales data, customer feedback, and market trends to inform business decisions and drive continuous improvement.
- Develop and implement strategies to enhance customer experience, including personalized service, product knowledge, and loyalty programs.
- Work closely with the store management team to achieve business objectives, including sales targets, customer satisfaction, and employee engagement.
- Stay up-to-date with company policies, procedures, and initiatives, and ensure compliance with all relevant laws and regulations.
What We Offer
- A competitive salary and benefits package, including a generous pension scheme and life assurance.
- A comprehensive training program, including on-the-job training, coaching, and development opportunities.
- A collaborative and supportive work environment, with opportunities to work with a diverse and talented team.
- A range of employee benefits, including colleague discounts, holiday entitlement, and access to our M&S Choices portal.
- A commitment to diversity, equity, and inclusion, with opportunities to develop your skills and knowledge in these areas.
About Us
M&S is a leading retailer with a rich history and heritage. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We believe in creating a workplace that is inclusive, supportive, and empowering, where our colleagues can thrive and reach their full potential.
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