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Food and Beverage Team Member

2 months ago

Bath, Bath and North East Somerset, United Kingdom Andrew Brownsword hotels Full time

**Role Overview**

As a valued member of our Andrew Brownsword Hotels team, we invite you to bring your passion, natural warmth, and humor to deliver exceptional guest experiences every time. We're seeking friendly, warm, and cheerful individuals who thrive in a fast-paced hotel environment and enjoy working collaboratively as part of a dynamic team.

**Key Responsibilities**

  • Provide exceptional customer service, ensuring guests feel welcome and valued throughout their stay.
  • Work effectively as part of a team to maintain a clean, safe, and welcoming environment.
  • Assist with food and beverage service, including taking orders, serving guests, and maintaining a high level of presentation and quality.
  • Contribute to the overall success of the hotel by participating in team meetings, adhering to policies and procedures, and embracing ongoing training and development opportunities.

**What We Offer**

  • Competitive pay rates, including service charge.
  • Access to our Perkbox platform, offering a range of retail and hospitality perks.
  • Excellent discounts across our hotel group, including 25% off food and beverage and staff rates for accommodation.
  • A confidential Employee Assistance Programme, providing support for any personal or professional challenges.
  • Free meals while on duty.
  • Ongoing training and development opportunities, including our unique 'Family First' development pathways.
  • Opportunities for career progression and internal promotions.
  • Milestone awards and recognition for years of service.

**Why Join Us?**

At Andrew Brownsword Hotels, we're committed to creating a positive and engaging work environment that values our team members' contributions and well-being. We believe in investing in our people, providing opportunities for growth and development, and celebrating our successes together.