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Emergency Services Coordinator

2 months ago

Plymouth, Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time
Job Summary

We are seeking a highly skilled and organized Emergency Services Receptionist to join our team at University Hospitals Plymouth NHS Trust. As a key member of our team, you will be responsible for providing exceptional customer service to patients and their families, while ensuring the smooth operation of our emergency services.

Main Responsibilities
  • Register patients and book appointments in a timely and efficient manner
  • Manage patient records and maintain confidentiality
  • Provide administrative support to the emergency services team
  • Communicate effectively with patients, families, and healthcare professionals
  • Work collaboratively with other departments to ensure seamless patient care
About Us

University Hospitals Plymouth NHS Trust is a leading healthcare provider in the region, committed to delivering high-quality patient care and excellent customer service. We are a people business, where every member of staff matters and can make a difference. Our team is dedicated to providing a supportive and inclusive work environment, where you can grow and develop your skills.

Requirements
  • GCSE Maths and English grades 4-9 (A-C)
  • NVQ Level 2 in a relevant subject or equivalent demonstrable experience
  • Previous experience in a similar role or customer-facing environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer

We offer a competitive salary, excellent benefits package, and opportunities for career development and growth. If you are a motivated and organized individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.