Pension Operations Specialist

3 weeks ago

Sheffield, Sheffield, United Kingdom Royal Mail Group Full time

Job Reference Number: 307756

Salary: £24,000 - £33,000

Bonus Potential: Quarterly bonuses available

Company Pension Scheme: Highly competitive contribution rates

Annual Leave: Generous offering of 25 days plus bank holidays, with the option to purchase five additional days

Welcome Bonus: Potential eligibility for a £1500 bonus, subject to experience and qualifications, payable upon successful completion of probation.

Employment Type: Permanent, Full-time – 37.5 hours per week

Work Arrangement: Hybrid working model, with a combination of remote and in-office work.

Are you seeking a fulfilling career that offers more than just a job? At Royal Mail Group, we take pride in being pioneers in providing innovative pension solutions to our employees. We are in search of motivated and skilled pensions administrators, or professionals from related fields looking to transition into this sector, to assist us in delivering exceptional service to our members.

Role Overview:
As a Pensions Administrator, your primary responsibility will be to calculate and process benefits for our members in accordance with their entitlements under various pension plans. This position is centered around member interaction, where you will engage directly with individuals to address their inquiries and clarify their benefit entitlements.

In addition to your routine responsibilities, you will have the opportunity to contribute to significant scheme events and will be empowered to identify areas for improvement in our processes. We encourage you to take ownership of your professional development, providing you with exposure to engaging tasks, the autonomy to manage your workload effectively, and the chance to pursue an industry-recognized pension qualification.

Candidate Profile:
We are looking for dynamic and adaptable team players who possess a track record of delivering a professional, member-centric service in either Defined Benefit (DB) or Defined Contribution (DC) pension schemes. While a professional pensions qualification is preferred, we are willing to support your training if you do not currently hold one.

Strong proficiency in English and mathematics is essential, and you will excel in this role if you are an effective communicator with meticulous attention to detail. If this resonates with you and you are eager to help us surpass our members' expectations, we would be delighted to hear from you.

Compensation and Progression:
Your starting salary and pay progression will be determined by your experience, performance, and qualifications. Additionally, you may qualify for a £1500 welcome bonus upon successful completion of your probation period. Performance-based bonuses of up to £1,200 (distributed quarterly) are also available.

Additional Benefits:
• RMG Share Schemes: Partnership and matching share offer
• Family-Friendly Support: Enhanced maternity, paternity, adoption, and shared parental leave
• Discounts and Offers: Access to over 800 offers for savings on groceries, outings, vacations, and household expenses
• Generous Sick Pay: Supportive company sick pay policy
• Wellbeing Services: 24/7 access to resources for physical, mental, financial, and social support
• Lifestyle Benefits: Options to purchase vehicles, technology, or health insurance products through salary deductions
• Financial Guidance: Services to assist with debt management and financial literacy
• Healthcare Plans: Options for dental coverage, life insurance, and critical illness plans
• Free and Discounted Products: Complimentary services and partner discounts
• Seasonal Benefits: Complimentary stamps during the holiday season

Your Career with Us:
At Royal Mail Group, we value our employees and strive to create a workplace where individuals can take pride in their contributions. Our extensive infrastructure and resources enable us to make billions of deliveries annually, and we are committed to fostering a diverse and inclusive environment that reflects the communities we serve.

Next Steps:
The subsequent phase of the selection process will involve a virtual interview focusing on competency-based and role-specific questions. We believe in transparency and aim to build trust from the outset of your journey with us.

Royal Mail Group is dedicated to supporting our diverse employee network and ensuring a positive work environment for all. We are committed to inclusion and welcome any requests for adjustments during the application and hiring process.

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