Assistant Store Manager
3 weeks ago
Assistant Store Manager
Location: Kingston
Overview:
The Assistant Store Manager will play a pivotal role in supporting the business by enhancing sales performance and profitability through the achievement of targets, cost minimization, and exceptional customer service while establishing high standards within the store and serving as a role model for the team.
This position requires an individual who exemplifies outstanding leadership qualities, proactively engages with the team, and holds colleagues accountable for their performance and conduct.
Key Competencies for Assistant Store Manager: Achieves and surpasses store objectives by analyzing performance against targets and implementing actionable plans to address any areas needing improvement. Prioritizes management of the sales floor, ensuring that sales opportunities are identified and maximized, while ensuring that the team is effectively engaging with clients in a professional manner. Demonstrates excellence in inventory management, adhering to best practices to maintain stock control and minimize loss. Ensures compliance with security protocols to safeguard merchandise, providing comprehensive training to all team members on security measures. Upholds the highest standards of store and employee presentation, reinforcing the luxury brand image and collaborating with facilities to address maintenance needs. Efficiently manages staffing schedules to maintain optimal service levels while adhering to budgetary constraints, and applies consistent policies regarding attendance and punctuality. Enhances store sales performance by utilizing available commercial reports to inform decision-making and effectively planning in-store events to drive revenue. Identifies opportunities for business growth through competitor analysis and strategic planning, executing Sales and Marketing initiatives as directed. Fosters a culture of customer satisfaction, managing feedback platforms to promote our commitment to excellence. Responsible for expanding the client base and implementing strategies to enhance customer loyalty while addressing any complaints professionally. Develops succession plans for the store through timely recruitment, regular performance reviews, coaching, and team development initiatives. Benefits: Competitive salary with annual leave increasing with service Birthday leave Exceptional career advancement opportunities Comprehensive training and sponsorship for further development Industry-leading bonus structure Private health insurance Life insurance coverage of three times the salary Generous employee discount for personal use and for friends and family at Chisholm HunterWe uphold the highest standards and seek individuals who share our values of competitiveness, drive, and a focus on people to join our journey. In return, you will receive outstanding support from our central teams across various functions, as well as invaluable experience within our Retail Support Team.
If you take pride in your achievements and are eager to contribute to our mission of maximizing sales and enhancing customer satisfaction, we invite you to consider this opportunity.
Job Types: Full-time, Permanent
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