Assistant Store Manager
4 weeks ago
Assistant Store Manager
Location: Kingston
Overview:
The Assistant Store Manager will play a pivotal role in supporting the business by enhancing sales performance and profitability through the achievement of targets, cost management, and exceptional customer service while establishing high standards within the store and serving as a role model for the team.
This position requires a leader who demonstrates outstanding leadership qualities, actively engages with the team, and holds colleagues accountable for their performance and conduct.
Key Competencies for Assistant Store Manager: Achieves and surpasses store objectives, driving performance by evaluating and analyzing results against targets, and implementing SMART action plans to address any areas needing improvement. Prioritizes management of the sales floor daily, ensuring that sales opportunities are identified and maximized, while ensuring that displays are effectively managed and clients are approached in a friendly manner by the most qualified team members. Excels in inventory management, ensuring adherence to best practices in stock control and maintaining stock loss at or below the company average. Safeguards merchandise by following security protocols and ensuring all team members are thoroughly trained on security measures. Upholds the highest standards of store and team presentation, maintaining the luxury brand image and collaborating with facilities to ensure the store's upkeep and address any necessary repairs or asset renewals. Efficiently manages the staffing schedule to maintain optimal service levels while adhering to budgetary constraints. Applies consistent policies regarding timekeeping and attendance. Enhances store sales performance by utilizing all available commercial reports before making business decisions. Plans and organizes in-store events to drive sales effectively. Identifies new business opportunities to boost sales, including ongoing competitor analysis and strategic planning with SMART objectives. Executes all Sales and Marketing initiatives as directed by the Support Centre. Fosters a culture of exceptional customer service. Manages external feedback platforms to promote our philosophy of excellence. Responsible for expanding the client base and implementing strategies to enhance customer loyalty. Addresses all customer concerns promptly and professionally. Develops succession plans for the store through timely recruitment, regular one-on-one meetings, coaching documentation, and supporting team members in achieving their objectives. Benefits: Competitive salary with annual leave increasing by one day for each year of service Birthday leave Unmatched career advancement opportunities Comprehensive training and further sponsorship Industry-leading bonus structure Private healthcare coverage Life insurance equivalent to three times your salary Generous employee discount for you and your friends and family across Chisholm HunterWe uphold the highest standards and expect our colleagues to share this commitment. We seek competitive, driven, and people-oriented leaders to join us on our journey. In return, you will receive exceptional guidance and support from our central teams across Finance, HR, Marketing, IT, and our Workshop, along with invaluable experience in our Retail Support Team.
If you take pride in your accomplishments and are eager to contribute to our mission of maximizing sales and delighting our clients, we encourage you to consider this opportunity.
Job Types: Full-time, Permanent
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