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Assistant Retail Store Manager

2 months ago


Kingston upon Thames, Greater London, United Kingdom TEMPUR UK Ltd Full time
About the Role

We are seeking a highly skilled and experienced Assistant Retail Store Manager to join our team at TEMPUR UK Ltd. As a key member of our management team, you will be responsible for supporting the Store Manager in the day-to-day operations of our store.

Key Responsibilities
  • Store Operations: Assist the Store Manager in overseeing all aspects of store operations, including sales, customer service, and inventory management.
  • Team Leadership: Lead and motivate the sales team to deliver exceptional customer service and achieve sales targets.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products and services, and provide expert advice to customers.
  • Stock Control: Assist with stock management, including receiving and processing deliveries, and maintaining accurate inventory records.
  • Customer Service: Provide exceptional customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Store Maintenance: Ensure the store is maintained to a high standard, including cleaning, merchandising, and visual displays.
  • Reporting and Analysis: Assist with reporting and analysis of sales data, identifying trends and areas for improvement.
Requirements
  • Experience: At least 1 year's experience in a retail management role, preferably in a premium brand.
  • Skills: Excellent communication and leadership skills, with the ability to motivate and develop a team.
  • Knowledge: In-depth knowledge of retail operations, including sales, customer service, and inventory management.
  • Education: Relevant qualifications in retail management or a related field.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional development.
  • Collaborative Team: A collaborative and supportive team environment.
  • Discounts: Discounts on our products and services.