Retail Store Manager
4 days ago
About the Role
The Store Manager will be responsible for leading a team of sales consultants, ensuring that customer expectations are met with the highest level of customer care. The Store Manager will also plan sales strategies to maximise store profits, demonstrating a strong business acumen.
- Leading the team in delivering great customer service and achieving sales targets.
- Responsible for all aspects of store operation, ensuring policies and procedures are understood and implemented by all the team.
- Motivate and develop the team to improve performance.
- Responsible for stock management and visual merchandising, together with head office.
- Be expert product and fit advisor, training team and providing customer advice.
- Ensure that the brand ethos is understood and shared by all the team.
- Representing the company within the local retail community.
About You
Previous retail management experience is essential, ideally within the lingerie business, but will consider other backgrounds.
- Passionate about customer service and about helping the customer feel comfortable in the bra fitting experience.
- Great communication and organisational skills.
- Ability to work under pressure and multitask.
- Budget management experience, including payroll.
- Leadership and training skills.
What We Offer
- 30 days holiday (including bank holidays) increasing to 33 days with length of service.
- Participation in a discretionary company bonus scheme of up to 20% of salary.
- Free access to our Bupa Employee Assistance Program (EAP) offering expert financial, emotional and vocational support for both employee and their family.
- Bike to work scheme.
- 50% staff discount on all items (including sale) and Friends and Family discount.
- Staff clothing allowance.
- Auto enrolment into our company pension scheme.
- Mental Health First Aider support.
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