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Retail Store Leader

2 months ago


Kingston upon Thames, Greater London, United Kingdom Poundland Full time
About the Role...

Retail Leadership Opportunity: Inspire, motivate, and deliver exceptional value every day

As a Retail Store Leader within a vibrant team, you are taking on more than just a managerial role – you are crucial in influencing the experiences of both your team and the customers you serve. Your daily responsibilities not only drive revenue; they foster an atmosphere where our core principles of valuing our customers, supporting our colleagues, and safeguarding our resources come to fruition.

We maintain the discretion to close this position early if we receive a significant number of applications. Therefore, if this role interests you, we encourage you to submit your application promptly.

Why Work With Us?
  • Participation in our annual Retail Management Bonus Scheme recognizing your contributions to our achievements.
  • Opportunities for professional growth, including the chance to pursue a Retail Manager Level 4 qualification through our apprenticeship program.
  • A thorough onboarding plan coupled with the opportunity to engage in in-house development programs, setting you up for success.
  • Schedules are organized four weeks in advance, promoting a culture that values your life outside of work.
  • Annual leave increases by one day each year (up to 33 days), with the option to purchase additional days after two years of service, plus an extra day off for your birthday.
  • In-store discount of 10% along with exclusive offers through our employee benefits online portal.
  • Year-round initiatives to acknowledge and reward our staff.
  • Enhanced family-friendly benefits and life assurance.
  • Access to Employee Assistance programs to support your well-being.
Your Contribution:

Value our Customers:

  • Delivering outstanding customer service is essential: mentor and guide your store teams to ensure everyone provides an exceptional customer experience at every touchpoint.
  • Your leadership will be the foundation of the store's success, ensuring the right personnel are in the right roles at the right times.

Support our Colleagues:

  • Foster a safe working environment for your team and ensure compliance with all policies and procedures. Collaborate closely to lead the team around you, knowing that this is what drives you.
  • You are not merely managing a team; you are nurturing talent, whether through upward mobility, internal opportunities, or enhancing their current roles.

Safeguard our Resources:

  • Lead a team that shares your passion for our objectives. Ensure your team understands their contributions to the store's commercial goals and the broader business.
  • Adopt a strategic approach to sales, inventory control, and service, ensuring the store operates efficiently and effectively.
Ready to Make an Impact?

This role is for those eager to make a difference in a lively retail setting. We welcome your interest if you are motivated to lead, inspire, and excel.

About Us...

From our humble beginnings in Burton-upon-Trent in 1990 to over 850 locations across the UK and the Republic of Ireland today, Poundland & Dealz has built a reputation for providing top brands and quality private-label products at incredible value. We offer a wide range of products, from food and beverages to DIY supplies, pet items to stationery, and our own fashion line, PEP&CO. With a recent investment of £45 million in our business, we have opened new stores and revitalized existing ones. We are on an exciting journey, and you can be part of it.

As part of a larger European group, Pepco, which operates 3,000 stores across 17 territories serving 50 million shoppers, our size presents numerous opportunities for you to join us. Whether in our retail locations or our support and distribution centers, wherever you see Poundland and Dealz, you will find dedicated and knowledgeable colleagues delivering exceptional service to our customers. Once you become part of our family, we will provide you with everything you need to excel, from training to coaching and mentoring. Our seven core values and leadership principles guide our business practices, creating a culture where everyone can thrive, with sustainability at the forefront of our agenda.