Retail Leader

7 days ago

Kingston upon Thames, Greater London, United Kingdom Chisholm Hunter Full time

Job Summary:

The Retail Leader will be responsible for supporting the business to maximise sales and delight our clients. This role requires a commercial and people-focused leader who can drive performance, manage the sales floor, and maintain the highest standards for store and colleague presentation.

Key Responsibilities:

  • Meet and exceed store targets by reviewing and analysing performance and completing SMART action plans to address any underperforming areas.
  • Manage the sales floor as the daily priority, ensuring sales opportunities are grasped and maximised, and that windows are actively managed and clients are approached in a non-business way by the most appropriate team member.
  • Ensure that best practice stock controls are maintained and that stock loss is at, or below, the company average.
  • Secure merchandise by complying with security systems and measures, and ensure that all colleagues are fully trained on security procedures.
  • Maintain the highest standards for store and colleague presentation, upholding the luxury brand image, and work with facilities to maintain store fabric and highlight any repair or renewal of assets where required.
  • Effectively manage the rota system and ensure staffing levels are maintained to offer the best service while staying within budgeted parameters.
  • Maximise the sales performance of the store by utilising all commercial reports available before making commercial decisions, and plan and arrange in-store events to drive sales.
  • Identify new business development areas to increase sales, including continuous competitor analysis and action planning with SMART objectives, and launch all Sales and Marketing campaigns as directed by the Support Centre.
  • Create an exciting culture of delighting customers, manage external feedback sites to promote our 'A Cut Above' philosophy, and increase client base and drive actions to increase customer loyalty.
  • Develop store succession plans through effective and timely recruitment, regular 121s, coaching logs, and development of the team to achieve their goals.

Benefits:

  • Competitive salary with annual leave increasing by one day per year with every year of service.
  • Your birthday off.
  • Unrivalled career opportunities.
  • Full Academy Training and further sponsorship.
  • Industry-leading bonus package.
  • Private healthcare.
  • Life assurance of three times your salary.
  • Generous staff discount for you and your friends and family across Chisholm Hunter.

We have the highest of standards and expect this of our colleagues as a prerequisite. We seek like-minded, competitive, driven, commercial, and people-focused leaders to share our journey. In return, you will get fantastic guidance and support from our central team across Finance, HR, Marketing, IT, and our Workshop, as well as some of the best experience in the industry in our Retail Support Team.

If you're proud of your past achievements and are keen to be 'A Cut Above' in supporting the business to maximise sales and delight our clients, then please apply now, we would love to hear from you.

Job Types: Full-time, Permanent

  • Retail Leader

    1 week ago

    Kingston upon Thames, Greater London, United Kingdom Chisholm Hunter Full time

    Role Overview:The Retail Leader will be responsible for driving sales growth and delivering exceptional customer service in our stores. This role requires a strong commercial focus, with the ability to analyze sales data and implement effective strategies to maximize sales and profitability.Key Responsibilities:Manage the sales floor to ensure sales...

  • Executive Retail Leader

    5 days ago

    Kingston upon Thames, Greater London, United Kingdom Chisholm Hunter Full time

    Executive Retail LeaderKey Responsibilities:The Executive Retail Leader will be responsible for driving sales growth and profitability by achieving targets, minimizing costs, and delivering exceptional customer service. They will lead by example, setting high standards for themselves and their team, and consistently deliver to company expectations on sales...

  • Senior Retail Leader

    1 week ago

    Kingston upon Thames, Greater London, United Kingdom Chisholm Hunter Full time

    Job Summary:The Senior Retail Leader will be responsible for driving sales growth and delivering exceptional customer service in our luxury retail stores. This role requires a strong commercial acumen, excellent leadership skills, and a passion for delivering results.Key Responsibilities:Develop and implement sales strategies to drive growth and...

  • Retail Store Leader

    7 days ago

    Kingston upon Thames, Greater London, United Kingdom Ann Summers Full time

    Store Manager OpportunityWe're seeking a Store Manager to lead our Kingston store, someone who can drive sales, manage a team, and create an exceptional customer experience. As a Store Manager, you'll be responsible for delivering business results, developing your team, and ensuring the store runs smoothly.Key Responsibilities:Drive sales growth and improve...

  • Store Manager

    2 months ago

    Kingston upon Thames, Greater London, United Kingdom Toolstation Full time

    About the RoleAs a Store Manager at Toolstation, you will be responsible for leading a high-performing retail team to deliver exceptional customer service and sales results. This is a challenging and rewarding role that requires a strong leader who can motivate and develop their team to achieve great things.Key ResponsibilitiesDeliver outstanding customer...

  • Store Manager

    2 months ago

    Kingston upon Thames, Greater London, United Kingdom Toolstation Full time

    About the RoleAs a Store Manager at Toolstation, you will be responsible for leading a high-performing retail team to deliver exceptional customer service and sales results. This is a challenging and rewarding role that requires a strong leader who can motivate and develop their team to achieve great things.Key ResponsibilitiesDeliver outstanding customer...

  • Retail Store Leader

    1 week ago

    Kingston upon Thames, Greater London, United Kingdom Ann Summers Full time

    Store Manager - A Key Role at Ann SummersWe're seeking a highly skilled and motivated Store Manager to lead our Kingston store. As a Store Manager, you'll be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.Key Responsibilities: Commercial mindset and analytical thinking – make your retail store a...

  • Retail Store Leader

    1 month ago

    Kingston upon Thames, Greater London, United Kingdom Ann Summers Full time

    Store Manager OpportunityWe are seeking a highly motivated and experienced Store Manager to lead our Kingston store and drive business success.About the Role:Lead a high-performing retail team to deliver exceptional customer experiences and drive sales growth.Develop and implement effective store operations to maximize efficiency and profitability.Build...

  • Retail Store Leader

    1 week ago

    Kingston upon Thames, Greater London, United Kingdom Ann Summers Full time

    Store Manager OpportunityWe're seeking a talented Store Manager to lead our Kingston store and drive business success. As a Store Manager, you'll be responsible for delivering exceptional customer experiences, managing store operations, and leading a high-performing team.Key Responsibilities:Develop and implement sales strategies to drive business...

  • Experienced Retail Leader

    2 days ago

    Kingston upon Thames, Greater London, United Kingdom Swarovski Full time

    About the RoleWe are seeking an experienced Assistant Store Manager to join our team at Swarovski. This is an exciting opportunity to lead and grow a high-performing team, drive sales growth, and deliver exceptional customer experiences.As an Assistant Store Manager, you will be responsible for:Leading by example with passion and enthusiasm, setting a high...

  • Retail Store Leader

    1 week ago

    Kingston upon Thames, Greater London, United Kingdom Primark Full time

    Job Title: Team ManagerJob Summary:We are seeking a highly motivated and experienced Team Manager to join our team at Primark. As a Team Manager, you will be responsible for leading a team of Retail Assistants and driving sales growth in your allocated section or department.Key Responsibilities:Collaborate with the management team to support the daily...

  • Retail Store Leader

    2 weeks ago

    Kingston upon Thames, Greater London, United Kingdom JD GROUP Full time

    Store Leadership OpportunityGO Outdoors is seeking a highly skilled Store Manager to lead our retail store team. As a Store Manager, you will be responsible for driving store performance, developing a high-performing team, and delivering exceptional customer service.Key Responsibilities:Lead and motivate a high-performing team to deliver outstanding customer...

  • Retail Team Leader

    4 days ago

    Kingston upon Thames, Greater London, United Kingdom SUPERDRY Full time

    About the Role:We are seeking a highly motivated and experienced Retail Team Leader to join our team as a Brand Ambassador. As a key member of our store leadership team, you will be responsible for delivering an exceptional customer experience and driving sales growth in our stores.Key Responsibilities:Support the management team to motivate and lead the...

  • Team Leader

    2 months ago

    Kingston upon Thames, Greater London, United Kingdom Clintons Full time

    About The PositionWe invite you to become a part of our organization as a Team Leader within the Management Division. Your primary objective will be to inspire and guide the team towards achieving sales goals while ensuring outstanding customer satisfaction.Key Responsibilities:To thrive in this Team Leader position, we are looking for:A champion for...

  • Team Leader

    2 months ago

    Kingston upon Thames, Greater London, United Kingdom Clintons Full time

    About The PositionWe invite you to become a part of our organization as a Team Leader within the Management Division. Your primary objective will be to inspire and guide the team towards achieving sales goals while ensuring outstanding customer satisfaction.Key Responsibilities:To thrive in this Team Leader position, we are looking for:A champion for...

  • Fenwick Store Leader

    7 days ago

    Kingston upon Thames, Greater London, United Kingdom Fenwick Full time £14

    Job Title: Fenwick Store LeaderAbout the Role: We are seeking a highly skilled and motivated individual to join our team as a Fenwick Store Leader. As a key member of our leadership team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer service and drive sales growth.Key Responsibilities:* Lead and...

  • Retail Store Manager

    2 weeks ago

    Kingston upon Thames, Greater London, United Kingdom THE BODY SHOP Full time

    About The Body ShopWe're a pioneering cruelty-free beauty brand, committed to making a positive impact on the world. Our values-driven approach has been at the heart of everything we do since 1976.Job Title: Retail Store ManagerWe're seeking an inspirational leader to join our team as a Retail Store Manager. As a key member of our store team, you'll be...

  • Retail Store Manager

    2 weeks ago

    Kingston upon Thames, Greater London, United Kingdom THE BODY SHOP Full time

    About The Body ShopWe're a pioneering cruelty-free beauty brand, committed to making a positive impact on the world. Our values-driven approach has been at the heart of everything we do since 1976.Job Title: Retail Store ManagerWe're seeking an inspirational leader to join our team as a Retail Store Manager. As a key member of our store team, you'll be...

  • Accommodation Office Team Leader

    2 weeks ago

    Kingston upon Thames, Greater London, United Kingdom Wir sind Schweizer Marktführerin der Orthopädie- und Rehatechnik und bieten ein ganzheitliches Verso Full time

    We are seeking a highly motivated and experienced Team Leader to join our Accommodation Office team. As a Team Leader, you will be responsible for leading a team of sales associates and providing guidance and support to ensure excellent customer service.The ideal candidate will have a strong background in retail management, excellent communication skills,...

  • Retail Store Manager

    3 weeks ago

    Kingston upon Thames, Greater London, United Kingdom THE BODY SHOP Full time

    About The Body ShopWe're a pioneering cruelty-free beauty brand, committed to making a positive impact on the world. Our values-driven approach has been at the heart of everything we do since 1976.Job Title: Retail Store ManagerWe're seeking an inspirational leader to join our team as a Retail Store Manager. As a key member of our store team, you'll be...