Retail Store Manager

2 weeks ago


Kingston upon Thames, Greater London, United Kingdom THE BODY SHOP Full time
About The Body Shop

We're a pioneering cruelty-free beauty brand, committed to making a positive impact on the world. Our values-driven approach has been at the heart of everything we do since 1976.

Job Title: Retail Store Manager

We're seeking an inspirational leader to join our team as a Retail Store Manager. As a key member of our store team, you'll be responsible for driving retail excellence, delivering strong sales results, and creating an engaging customer experience.

Key Responsibilities:
  1. Lead the store team to deliver exceptional customer service and drive sales growth.
  2. Develop and implement retail strategies to meet sales and performance targets.
  3. Manage stock levels, monitor inventory, and maintain a high level of visual merchandising.
  4. Collaborate with the team to achieve business objectives and drive commercial success.
  5. Recruit, train, and develop a high-performing team to deliver outstanding results.
  6. Monitor and analyze sales data to inform business decisions and drive growth.
  7. Maintain a deep understanding of the beauty market, competitors, and customer needs.
What We're Looking For:
  • Experience in beauty retail and people leadership.
  • Ability to control and meet sales and performance targets.
  • Strong communication and operational skills.
  • Leadership skills to achieve personal and business success.
  • Flexibility to work across Sunday to Saturday.
Talent Drivers:
  • Commerciality.
  • Collaborative Skills.
  • Leadership.
  • Personal Conduct.
  • Purpose.


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