Retail Store Manager
2 months ago
About the Role
As a Store Manager at Toolstation, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and achieve sales targets. This is a challenging and rewarding role that requires strong leadership and communication skills, as well as a passion for retail and customer service.
Key Responsibilities
- Lead and motivate a team of retail professionals to deliver sales targets and exceptional customer service
- Manage the day-to-day operations of the store, including stock management, customer service, and team performance
- Develop and implement sales strategies to drive business growth and improve customer engagement
- Collaborate with the wider Toolstation team to achieve business objectives and improve customer satisfaction
- Ensure compliance with company policies and procedures, including health and safety, security, and customer data protection
Requirements
- Proven leadership and management experience in a retail environment
- Strong communication and interpersonal skills, with the ability to motivate and inspire a team
- Excellent customer service skills, with a passion for delivering exceptional customer experiences
- Ability to work flexibly, including evenings and weekends, to meet business needs
- Knowledge of retail operations, including stock management, customer service, and sales strategies
What We Offer
- A competitive salary and benefits package, including bonuses and pension scheme
- Opportunities for career development and progression within the company
- A dynamic and supportive work environment, with a focus on teamwork and collaboration
- Access to training and development programs to enhance your skills and knowledge
- A fun and inclusive company culture, with regular social events and activities
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