Retail Team Leader
4 weeks ago
About the Role:
We are seeking a highly motivated and experienced Retail Team Leader to join our team as a Brand Ambassador. As a key member of our store leadership team, you will be responsible for delivering an exceptional customer experience and driving sales growth in our stores.
Key Responsibilities:
- Support the management team to motivate and lead the associates' team to achieve store targets and drive excellence in their store.
- Passionately use your local knowledge and sales expertise to deliver the ultimate brand experience.
- Confidently make important decisions about what's best for our consumers, including taking ownership for handling consumer issues in store.
- Be a brand ambassador by role modelling our behaviours, values, and style.
- Take pride in store appearance and ensure your store looks amazing.
- Maintain a good commercial awareness of your store, understanding the KPI's required and bring fresh ideas to the leadership team to drive performance against them.
- Hold keys for the store and take responsibility for opening and closing, including cash handling.
What We Offer:
- A competitive hourly rate.
- 20 days holiday plus your birthday day off.
- A new style obsessed Superdry wardrobe with our generous clothing allowance.
- Amazing staff discount with up to 50% online and in store.
- Flexible working patterns inc. 4 day working for full time (dependent on store availability).
- Style and Service obsession fuelled by our awesome training and development.
- Pension contributions.
- Life assurance.
About Us:
We are a global apparel brand that has cut through the market at record speed, taking market share from established brands. We are now on an exciting journey to reset our brand and return to our design-led roots, and we are looking for talented people to join us on this journey.
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