**Retail Store Manager**
5 days ago
Job Summary: We are seeking a highly skilled and experienced Store Manager to lead our store operations and drive sales growth.
About the Role: As a Store Manager at TEMPUR UK Ltd, you will be responsible for managing all aspects of the store, including daily operations, sales performance, and team management.
Key Responsibilities:
- Store Operations: Be solely responsible for all daily operations across the store, ensuring store standards and merchandise are maintained at all times.
- Team Management: Lead and motivate your team to consistently deliver an excellent customer journey experience through quality conversations, positive attitude, excellent product knowledge, and networking skills.
- Sales Performance: Consistently drive the store's sales performance to meet and exceed targets, analyzing management information to understand performance shortfalls and market changes.
- Stock Control: Manage all aspects of stock control, from execution in store to loss prevention measures, ensuring team work and effective deployment of management and colleague's hours.
- Customer Service: Be able to deal with customer concerns in a patient and helpful manner, communicating concerns to the Division Manager.
- Operational Compliance: Ensure the operational compliance of the store and H&S aspects through timely and accurate implementation of all company Health & Safety, Administrative, and Security directives.
- Store Maintenance: Maintain a clean and orderly environment in the store and back office/kitchen areas.
Requirements:
- Management Experience: At least 2 years' demonstrable management experience gained within a premium brand and a passion for developing teams with a sense of responsibility and commitment to excellence.
- Customer Focus: Customer-focused with a proven high standard of customer service delivery.
- Commercial Awareness: Commercial awareness and reaction, driven to deliver and exceed sales results.
- Leadership: Be a role model and lead by example, operating with honesty and integrity, demonstrating respect, leadership capabilities, and regularly exceeding expectations.
- Communication Skills: Excellent communication skills, both written and verbal, with the ability to prioritize and meet deadlines.
- Flexibility: Willingness to work flexible hours to meet the needs of the business.
Why TEMPUR UK Ltd is a Great Place to Work:
- Competitive Salary: Competitive salary and benefits package.
- Employee Benefits: 25 days' holidays + 8 bank holidays, life insurance, pension contributions, private medical insurance, team initiatives, training and development opportunities.
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