Senior Change Management Leader

3 weeks ago

Watford, Hertfordshire, United Kingdom Royal Mail Full time

Job Reference Number: 313844

Position: Senior Change Management Leader
Salary: From £45,043
Bonus: Up to 10% Annual bonus potential
Benefits: Company pension scheme with highly competitive contribution rates, generous annual leave of 25 days plus bank holidays, increasing with years of service
Employment Type: Permanent, Full-time

Location: Reading / Oxford / Slough Area

As the Senior Change Management Leader, you will collaborate with the Regional Programme Manager to take charge of a team of Deployment Managers tasked with orchestrating and implementing business transformations to meet specified standards and outcomes regarding timelines, quality, and benefits.

Leveraging your expertise in change and project management, you will ensure that management practices are effectively integrated into a productive workflow while diligently overseeing the transformation strategy. Building and nurturing relationships with key stakeholders will be essential, as you will need to adeptly influence and manage these relationships to navigate any deployment challenges.

Key Responsibilities:

You will lead your team in executing the technical, project management, and governance responsibilities outlined in the program plan, ensuring that all changes are seamlessly integrated into operations. Your duties will include:

  • Guiding your team to achieve set objectives while managing performance processes, including goal setting, one-on-ones, development planning, and appraisals.
  • Coaching Deployment Managers through critical activities related to their change responsibilities.
  • Optimizing duty sets for each planned revision, balancing indoor and outdoor workloads based on best practices and optimized routing.
  • Facilitating engagement and communication activities in alignment with project work packages.
  • Establishing strong relationships and effectively managing key stakeholders to ensure risks and issues are addressed, and obstacles to progress are resolved.
  • Completing and obtaining sign-off for the Post Implementation Review (PIR) for every deployed revision, documenting any design issues, solutions, and lessons learned.

About You:

You should possess a foundational understanding of delivery operations, with experience in similar environments being advantageous but not mandatory.

Your CV should reflect experience in:

  • Successfully implementing operational changes.
  • Leading teams effectively.
  • Coaching and developing team members.
  • Proficient Project & Change Management, including planning, stakeholder engagement, communication, risk management, and achieving benefits.
  • Prioritizing and balancing workloads to meet delivery timelines.
  • Collaborating with trade union representatives and influencing them to secure agreement on changes.

Qualifications:

Project management certification (APM PFQ/PMQ) is desirable.

Work Schedule:

Monday to Friday, 08:00-16:00, with some flexibility for earlier starts as needed.

Additional Benefits:

  • Participation in RMG Share Schemes - partnership and matching share offer.
  • Family-friendly support, including enhanced maternity and paternity leave.
  • Access to over 800 discounts on groceries, outings, holidays, and household bills.
  • Generous company sick pay.
  • Comprehensive wellbeing services available 24/7 for you and your family.
  • Lifestyle benefits, including options for purchasing vehicles, technology, and health insurance products.
  • Financial support services for debt management and financial education.
  • Healthcare CashPlan, Dental Cover, and additional life insurance options.
  • Free and discounted RMG products.
  • Complimentary stamps during the holiday season.

Your Career with Us:

At Royal Mail, we value our employees and strive to create a workplace where everyone feels proud to be part of our team. With our extensive resources and commitment to innovation, we are dedicated to making a positive impact in the communities we serve.

We are committed to fostering a diverse and inclusive environment and welcome applications from individuals with varied backgrounds and experiences. We also support adjustments during the application and hiring process as needed.

Next Steps:

The selection process will include a face-to-face interview, focusing on competency-based and role-specific questions. We aim to provide transparency and support throughout your journey with us.

Closing Note:

We encourage all candidates to apply, even if their experience does not fully align with the job requirements. We look forward to learning more about your potential contributions to our team.

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