Sales and Customer Service Representative

7 days ago


St Albans, Hertfordshire, United Kingdom Age Uk Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sunday Sales Assistant in our Marshalswick store. As a key member of our retail team, you will play a vital role in providing an exceptional shopping experience for our customers, while also contributing to the success of our charity.

Key Responsibilities

  • Provide a high level of customer service, ensuring that customers receive a warm and welcoming experience in our store.
  • Manage and maintain the appearance of the shop, including merchandising and visual displays.
  • Process sales transactions accurately and efficiently, handling cash and credit transactions.
  • Assist with stock management, including receiving and processing deliveries, and maintaining stock levels.
  • Work collaboratively with colleagues to achieve sales targets and promote Gift Aid to customers.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Basic knowledge of Health & Safety and Fire regulations.
  • Ability to lift and carry heavy bags of stock (up to 10kgs).
  • Previous experience in a retail environment, preferably in a sales or customer service role.
  • A flexible approach to work, with the ability to work a variety of shifts, including Sundays.

What We Offer

  • A competitive hourly rate.
  • Opportunities for career development and progression within the charity.
  • A supportive and inclusive work environment.
  • A range of benefits, including a generous pension scheme and life assurance.

About Age UK

Age UK is a leading charity that supports older people across the UK. We are committed to promoting the rights and dignity of older people, and to helping them to live fulfilling and independent lives.



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