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Receptionist
2 months ago
We are seeking a friendly and passionate Receptionist to join our team at Hotel Du Vin. As the face of our hotel, you will be responsible for providing exceptional customer service and ensuring a warm welcome to our guests.
Key Responsibilities:- Manage front desk operations, including check-in, check-out, and room assignments
- Provide excellent customer service, responding to guest inquiries and resolving issues in a timely and professional manner
- Process payments, handle room key cards, and maintain accurate records
- Collaborate with the hotel team to ensure seamless operations and exceptional guest experiences
- Previous experience in a customer-facing role, preferably in the hospitality industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask with ease
- Basic computer skills and familiarity with hotel software
- A competitive rate of pay, including generous company benefits and training opportunities
- A dynamic and supportive work environment, with opportunities for growth and development
- A comprehensive benefits package, including healthcare, dental, and vision coverage
- A generous discount program, offering savings on hotel stays, dining, and other perks
