Community Engagement Assistant Practitioner

3 weeks ago


Norwich, Norfolk, United Kingdom Norfolk Full time

Permanent Positions | Salary Range: £29,269 to £31,364 per annum (Scale G) | 37 hours per week

Supported Assistant Practitioner: £26,421 to £28,770 per annum (Scale F)

The Social Care Community Engagement Team operates a telephone-based service that plays a crucial role in the execution of the 'Living Well' initiative, which represents Norfolk's adaptation of the 3 Conversations model. This innovative approach to Social Care emphasizes the importance of meaningful interactions with individuals to foster improved outcomes. It eliminates process-driven 'hand-offs' and promotes connections with local networks and community support.

Candidates must possess outstanding communication abilities, meticulous record-keeping, and proficient keyboard skills, along with experience in assisting vulnerable individuals requiring care and support. A strong dedication to exceptional customer service and the capability to manage a substantial workload in an organized manner are essential. A commitment to collaborative, multi-disciplinary teamwork and familiarity with departmental eligibility criteria is also required. Regular individual supervision, peer support, and access to relevant training will be provided to facilitate your professional growth.

Benefits of working with Norfolk County Council include:

  • Competitive salary structure
  • Generous holiday allowance with options to buy and sell leave
  • Health and Wellbeing services, including expedited physiotherapy and complimentary counseling
  • Flexible working arrangements, such as flexi-time, part-time, remote, and hybrid options, depending on your role and business requirements
  • Financial incentives, including relocation expenses for eligible Fire Service and Social Care Workers, advance payment for work-related travel, and a Local Government Pension Scheme with substantial employer contributions, life assurance, and dependants' pensions. Additionally, there are referral bonuses for recommending candidates for hard-to-fill positions.

Depending on your qualifications and experience, you may be considered for the role of Supported Assistant Practitioner (Grade F) , with the expectation to complete the Assistant Practitioner Development Programme within an agreed timeframe. This program is designed to enhance your understanding of the role and further develop your skills and knowledge. Successful completion will allow for progression to the position of Assistant Practitioner (Grade G).

For further information, please review the relevant documentation regarding the:

Assistant Practitioner

Supported Assistant Practitioner



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