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Administrative Officer

2 months ago

Wilmslow, United Kingdom Randstad Internal Resourcer Full time

About the Role:

We are seeking a highly organized and enthusiastic Administrative Officer/Receptionist to support the day-to-day running of our contracting business. The successful candidate will be a proactive and decisive individual who is able to manage their own time and maintain high standards of work.

Key Responsibilities:

  • General administrative duties including record keeping, answering the phone, and dealing with general enquiries, data input, and appointment making.
  • Assisting with the on-boarding and compliance process, including sending and receiving client/candidate paperwork and documents, preparing contracts, and ensuring deadlines are met.
  • Processing amendments to contracts.
  • Booking and recording candidate holidays and absences.
  • Processing timesheets to ensure payments are made on time.
  • Note taking for meetings.
  • Ensuring all candidate and client records are up to date.
  • Reporting, monitoring, and evaluation of documents.
  • Speaking to candidates and clients over the phone.
  • Support with Employee Relation duties.
  • Wellbeing support.

Reception Tasks:

  • Front of House: Management and organization of the reception. Greeting staff, clients, and delegates into the office, ensuring they follow the sign-in process and are aware of health and safety protocols.
  • Supplies: Maintain and order office supplies, ensuring adequate stock levels.
  • Facility maintenance: Support the facilities manager with any office maintenance requirements, such as fire alarm testing and PAT testing.
  • Visitor Management: Point of contact for all visitors to the office, ensuring a professional and welcoming environment is maintained. Creating and distributing building ID passes for internal colleagues and creating name cards for external visitors.
  • Training & Meeting Room Bookings: Management and scheduling of room bookings for internal staff.

Requirements:

  • Strong organization skills.
  • Ability to multitask and adapt to change.
  • Excellent customer service.
  • Confident with IT.
  • Strong interpersonal skills.
  • Excellent communication skills, both written and verbal.
  • Attention to detail.
  • Solution-focused/problem solver.