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Residential Services Coordinator

2 months ago

Much Hadham, Hertfordshire, United Kingdom Clarion Housing Full time

We are seeking a skilled Housing Manager to join our team at Clarion Housing. As a key member of our team, you will be responsible for providing a focused management service to our residents living in our Over 55's Housing schemes.

Key Responsibilities:

  • Manage access to the building for residents, contractors, and visitors, ensuring a secure and welcoming environment.
  • Act as a key-holder for the building, providing 24/7 access as needed.
  • Provide exceptional customer care to residents, responding to their needs and concerns in a timely and professional manner.
  • Collaborate with contractors to ensure smooth maintenance and repairs, minimizing disruptions to residents.
  • Develop and maintain relationships with residents, contractors, and other stakeholders to ensure a positive and supportive community.

Requirements:

  • Good customer care skills and ability to work with diverse groups.
  • Strong communication and interpersonal skills to build effective relationships with residents, contractors, and colleagues.
  • Ability to work independently and as part of a team, prioritizing tasks and managing multiple responsibilities.
  • Basic IT skills to use our systems and software effectively.

What We Offer:

  • A competitive salary of £22,464 - £30,208 per annum.
  • A 36-hour working week with a permanent contract.
  • Ongoing training and development opportunities to enhance your skills and career.