Store Operations Manager

7 days ago


Sheffield, Sheffield, United Kingdom The Air Ambulance Service Full time

About the Role:

The Air Ambulance Service is seeking a highly skilled and experienced Retail Store Manager to join our team. As a key member of our retail operations, you will be responsible for managing the day-to-day activities of our store, ensuring excellent customer service, and driving sales and profitability.

Key Responsibilities:

  • Customer Service: Create a welcoming atmosphere for customers and the shop team, ensuring a positive shopping experience.
  • Store Operations: Run the shop autonomously, ensuring delivery of a profitable and customer-focused store.
  • Team Management: Proactively support and encourage both personal and professional development of your team.
  • Financial Management: Delivery of budgeted sales targets and maximising profit.
  • Inventory Management: Planning and managing deliveries and collections.
  • Store Layout: Creating a store layout that is in line with brand guidelines.
  • Data Protection: Ensuring compliance with data protection policies.
  • Equality, Diversity, and Inclusion: Promoting a culture of equality, diversity, and inclusion.
  • Quality: Ensuring high-quality products and services.

Requirements:

  • Leadership Experience: Able to demonstrate effective people management experience.
  • Organisational Skills: Strong organisational skills and time management.
  • IT Skills: Proficient in IT skills and business online experience.
  • Financial Knowledge: Understanding of financial and numerical information.
  • Cash Handling: Experience in cash handling and online stock control.
  • Retail Trends: Ability to keep up with retail trends and use initiative for positive results.

What We Offer:

The Air Ambulance Service is an inclusive working environment where Equality, Diversity, and Human Rights are guiding principles. We are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. As a member of our team, you will have access to ongoing training and development opportunities.



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