Customer Service Representative
1 week ago
We are seeking a highly skilled and motivated Customer Service Representative to join our dynamic team at Vitality. As a key member of our Adviser Service Health department, you will play a vital role in delivering exceptional customer service and support to our business partners and brokers.
Key Responsibilities- Provide professional and personable support to customers via phone and email
- Collaborate with internal teams to resolve customer queries and issues
- Develop and maintain strong relationships with business partners and brokers
- Stay up-to-date with industry trends and developments to provide expert advice and guidance
- Experience in a customer-facing role, preferably in a business-to-business environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving and analytical skills
- Proficiency in computer software and systems
- A competitive salary and bonus scheme
- A comprehensive benefits package, including pension and health insurance
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
We are committed to creating a workplace that is inclusive, diverse, and supportive of our employees' well-being. We believe in empowering our team members to take ownership of their work and make a positive impact on our customers and business.
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