Internal Communications Engagement Officer

3 weeks ago

Swindon, Swindon, United Kingdom The National Trust Full time
Internal Communications Engagement Officer

Overview

As the Internal Communications Engagement Officer, you will play a pivotal role in enhancing the communication strategies for our dedicated staff and volunteers who contribute significantly to the preservation of our cherished environments.

In this dynamic and fast-paced position, you will be tasked with the development, management, and execution of effective internal communication platforms, ensuring that essential messages reach our teams in a timely and impactful manner.
If you possess creativity, enthusiasm, and a proactive mindset, along with a passion for internal communications and engagement, we encourage you to explore this opportunity further.
Compensation

This full-time role (37.5 hours per week) offers a salary of £26,832.00, with a pro-rata salary of £21,465.60 for a 30-hour work week.

Work Environment

You will be integrated into a collaborative internal communications network that includes our national team and regional consultants. Our team operates cohesively, supporting one another in executing the Trust's strategic objectives. Our values-driven approach is centered on achieving specific goals that define a high-performing internal communications unit.
While many team members are based at our national offices, we also engage in virtual teamwork, connecting with colleagues across the Trust. Your primary work location will be our national offices, with potential for hybrid working arrangements that may include remote work and collaboration at various Trust locations. Some travel may be required for in-person team meetings and to engage with Trust personnel and sites.

Key Responsibilities

Reporting to a Senior Internal Communications Manager, you will support the broader Internal Communications team. This role involves balancing the current communication needs of the Trust with the future requirements of our internal audiences. Your focus will be on maintaining existing communication channels while also contributing to projects aimed at enhancing our internal communications.
You will be responsible for editing and publishing content on our intranet, ensuring consistency, accuracy, and brand alignment. This will also involve collaborating with our project team to support the ongoing development of our intranet, including planning implementation and assisting with content migration to SharePoint. Additionally, you will manage end-to-end channel processes and proactively notify the team of approaching deadlines.
Furthermore, you will maintain both digital and print communication channels, continuously seeking opportunities to enhance our delivery and effectiveness.
Collaboration with fellow Channels Officers will be essential as you work on a unified planning approach, striving to improve our understanding of audience needs and communication preferences. Building strong professional relationships with various internal clients will be crucial, as you will be part of a network of communicators across the Trust. You will assist clients with their content requirements, providing guidance on best practices for media communication and collaboration.

Qualifications

To excel in this position, you should possess:

• A customer-centric approach with a solid understanding of usability and accessibility best practices
• Experience in crafting and editing engaging content across diverse channels
• Strong attention to detail
• Excellent organizational and planning capabilities
• Innovative thinking with the ability to devise creative solutions
• Familiarity with editorial standards and publishing processes in a digital context
• Knowledge of web tools and applications
• Proficiency in presenting content in various formats to cater to large audiences

Benefits

The National Trust is committed to fostering an inclusive culture where everyone feels valued and represented. We strive to reflect the diversity of the communities we serve, welcoming and appreciating differences within our teams.

• Comprehensive pension scheme of up to 10% of basic salary
• Complimentary access to National Trust locations for you, a guest, and your children (under 18)
• Rental deposit loan program
• Season ticket loan options
• Electric vehicle leasing program
• Employee discounts on various services, including gym memberships and shopping
• Generous holiday allowance of up to 32 days, with a holiday purchase scheme available
• Flexible working arrangements whenever feasible
• Employee assistance program
• Free parking at most Trust locations

For more information about the benefits we offer, please explore our resources.

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