Client Relations Specialist
1 month ago
Position Overview: Customer Service Advisor
Together is a prominent player in the property finance sector, employing over 750 dedicated professionals focused on assisting clients in realizing their property goals. We are seeking a Customer Service Advisor to join our Operations Collection Team, where you will deliver outstanding service to our clientele.
- Manage incoming and outgoing communications with customers concerning account arrears
- Demonstrate understanding and compassion towards customers' financial circumstances
- Strive for resolution on the first point of contact to ensure positive customer experiences
- Effectively address and resolve customer grievances
- Support vulnerable clients and connect them with appropriate organizations
Qualifications:
Required Skills:
- Outstanding customer service and interpersonal communication abilities
- Compassionate approach towards customer interactions
- Capability to collaborate effectively within a team environment
- Awareness of organizational goals and objectives
Benefits of Working with Together:
- Generous vacation entitlement
- Discretionary annual performance bonus
- Employer-matched pension contributions
- Life insurance and health-related benefits
- Access to company-owned holiday accommodations and local fitness facilities
Together Money is committed to fostering an inclusive workplace that celebrates diversity. We strive to create a team with varied backgrounds and expertise. If you need any adjustments to enhance your experience with us, please inform us. Note that successful candidates will undergo necessary background checks prior to employment.
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