Guest Services Supervisor

3 weeks ago


York, York City, United Kingdom Malmaison Full time

Guest Services Supervisor, Malmaison

  • Compensation / Work Schedule / Employment Type
  • Be the welcoming presence of our establishment, enjoy a rewarding career while receiving numerous benefits, gain new skills, and embark on a lifelong journey with Malmaison.

Are you naturally inclined towards maintaining high standards? Do you take pleasure in engaging with guests and ensuring they depart with satisfaction, having experienced exceptional service? Are you looking for a distinctive workplace where you can collaborate with outstanding cuisine, beverages, and a brand committed to excellence?

As the Guest Services Supervisor, you and your team will be pivotal as the initial and final interaction point for our patrons. You will have the chance to establish a welcoming atmosphere for their stay and ensure that their experience surpasses expectations from arrival to departure.

Your responsibilities will include managing the Reception and Night teams, ensuring that all internal evaluations and procedures are meticulously followed, and consistently exceeding guests' expectations at every interaction from pre-arrival to check-out.

  • We aim to craft unforgettable experiences for our guests.
  • This position could pave the way for advancement to a Senior Head of Department role within Malmaison – we actively encourage internal development and career progression. Moving Forward Together


  • York, York City, United Kingdom Malmaison Full time

    Guest Services Supervisor, MalmaisonCompensation / Work Schedule Type of Employment LocationBe the welcoming presence of our establishment, enjoy a fulfilling career while receiving numerous benefits, and embrace opportunities for personal and professional growth with Malmaison.Are you naturally inclined towards excellence? Do you take pleasure in engaging...

  • Operations Supervisor

    3 weeks ago


    York, York City, United Kingdom Hotel Du Vin Full time

    Position: Operations Supervisor Salary: Competitive remuneration plus gratuity Contract: Permanent, 40 hours per week As an Operations Supervisor at Hotel du Vin, you will play a pivotal role in ensuring the seamless operation of our vibrant establishment. This position offers the opportunity to collaborate across various departments, particularly within the...


  • York, York City, United Kingdom The Judge's Lodging Full time

    Are you prepared to elevate your career in the Food & Beverage sector?We are on the lookout for a Food and Beverage Supervisor who can assist our management team in our bustling establishment.Your daily responsibilities include:Providing exceptional service by serving food and beverages, managing room bookings, and ensuring guest satisfactionActing as the...


  • York, York City, United Kingdom Thwaites Full time

    Job SummaryThwaites is seeking a highly skilled and customer-focused individual to join our team as an Adjudicators. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from check-in to check-out.Key ResponsibilitiesGuest Check-in and...


  • York, York City, United Kingdom Thwaites Full time

    Job SummaryThwaites is seeking a highly skilled and customer-focused individual to join our team as an Adjudicators. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from check-in to check-out.Key ResponsibilitiesGuest Check-in and...


  • York, York City, United Kingdom North Full time

    Become a Key Player as a Restaurant Operations SupervisorComprehensive training to build confidence and readinessMotivating the team to provide outstanding guest experiences and enhance sales potentialDefined career advancement opportunitiesSupportive and approachable leadership team for ongoing assistanceWelcoming and diverse workplace cultureWe are looking...


  • York, York City, United Kingdom The Judge's Lodging Full time

    Are you prepared to elevate your career in the Food & Beverage sector?We are on the lookout for a dedicated Food & Beverage Operations Supervisor who can assist our management team in our bustling establishment.Your daily responsibilities include:Providing exceptional service by serving food and beverages, managing room bookings, and ensuring guest...


  • York, York City, United Kingdom The Judge's Lodging Full time

    Are you prepared to elevate your career in the Food & Beverage sector?We are on the lookout for a dedicated Food & Beverage Operations Supervisor who can assist our management team in our bustling establishment.Your daily responsibilities include:Providing exceptional service by serving food and beverages, managing room bookings, and ensuring guest...


  • York, York City, United Kingdom The Judge's Lodging Full time

    Are you prepared to elevate your career in the Food & Beverage sector?We are on the lookout for a dedicated Food & Beverage Operations Supervisor who can assist our management team in our bustling establishment.Your daily responsibilities include:Providing exceptional service by serving food and beverages, managing room bookings, and ensuring guest...


  • York, York City, United Kingdom Travelodge Hotels Limited Full time

    Join Our Team as a Night Reception Team MemberBecome an integral part of our outstanding team at Travelodge Hotels Limited as a Night Reception Team Member on a Full-Time basis. No prior experience is required for this position, as we are committed to providing comprehensive training to ensure your success. You will be welcomed into a vibrant and supportive...


  • York, York City, United Kingdom Holt Recruitment Ltd Full time £32,000

    Position: Service Reception Supervisor Location:York Competitive Salary: £32,000 OTE £40,000. We are seeking a Service Reception Supervisor to join a prominent Prestige Dealership Group in the York region. This is a unique opportunity, and we are eager to connect with motivated Automotive Professionals. Your role will involve overseeing a team of Advisors...


  • York, York City, United Kingdom Delta Hotels by Marriott York Full time

    Job Description Guest Experience Assistant (Reception) Location York YO : Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment...


  • York, York City, United Kingdom Lucia Full time

    Job SummaryWe are seeking a highly skilled and welcoming Host to join our team at Lucia. As the first and last point of contact for our guests, you will play a vital role in creating a memorable experience for our customers.Key ResponsibilitiesAnswering telephones to the company standard, being friendly, polite and helpful.Taking and handling...


  • York, York City, United Kingdom Lucia Full time

    Job SummaryWe are seeking a highly skilled and welcoming Host to join our team at Lucia. As the first and last point of contact for our guests, you will play a vital role in creating a memorable experience for our customers.Key ResponsibilitiesAnswering telephones to the company standard, being friendly, polite and helpful.Taking and handling...


  • York, York City, United Kingdom The Judge's Lodging Full time

    Are you prepared to elevate your career in the Food & Beverage sector?We are on the lookout for a dedicated Food & Beverage Operations Supervisor to assist our management team in our bustling establishment.Your daily responsibilities include:Delivering exceptional food and beverage service, managing room bookings, and ensuring guest satisfactionActing as the...


  • York, York City, United Kingdom Splendid Hospitality Group Full time

    Position Overview As a key member of our team, the Night Operations Supervisor will report directly to the Night Manager. This role involves supporting the Night Manager in executing nightly operations and, in their absence, ensuring that we uphold the highest standards of guest satisfaction and operational excellence throughout the night. Key...


  • York, York City, United Kingdom Splendid Hospitality Group Full time

    Position Overview As a key member of our team, the Night Operations Supervisor will report directly to the Night Manager. This role involves supporting the Night Manager in executing nightly operations and, in their absence, ensuring that we uphold the highest standards of guest satisfaction and operational excellence throughout the night. Key...


  • York, York City, United Kingdom JCT600 Full time

    Service Operations SupervisorAre you ready to take the next step in your career within the automotive sector? JCT600 is on the lookout for a Service Operations Supervisor to assist in managing the Service department at our Audi Dealership. This position plays a crucial role in guiding the service team, enhancing customer satisfaction, and driving financial...


  • York, York City, United Kingdom JCT600 Full time

    Service Operations SupervisorAre you ready to take the next step in your career within the automotive sector? JCT600 is on the lookout for a Service Operations Supervisor to assist in managing the Service department at our Audi Dealership. This position plays a crucial role in guiding the service team, enhancing customer satisfaction, and driving financial...


  • York, York City, United Kingdom JCT600 Full time

    Service Operations SupervisorAre you ready to become a vital part of a thriving team in the automotive sector? JCT600 is on the lookout for a Service Operations Supervisor to assist in managing the Service department at our Audi Dealership. This position plays a crucial role in guiding the service team, enhancing customer satisfaction, and driving financial...