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Service Operations Supervisor

2 months ago

York, York City, United Kingdom JCT600 Full time

Service Operations Supervisor

Are you ready to take the next step in your career within the automotive sector? JCT600 is on the lookout for a Service Operations Supervisor to assist in managing the Service department at our Audi Dealership. This position plays a crucial role in guiding the service team, enhancing customer satisfaction, and driving financial success.

Primary Responsibilities:

  • Oversee and mentor the service team.
  • Streamline workshop scheduling and resource allocation.
  • Enhance profitability through upselling additional services.
  • Effectively resolve customer grievances.

Required Qualifications:

  • Background in Service Management or Aftersales.
  • Strong commitment to customer service and a mindset geared towards continuous improvement.
  • Familiarity with automotive industry standards.
  • Exceptional communication skills and meticulous attention to detail.

Benefits of Joining JCT600:

  • Attractive salary package.
  • Life insurance and pension plan.
  • Generous leave policy and flexible working arrangements.
  • Opportunities for training and professional development.
  • Colleague referral incentives and service discounts.

Company Vision:

JCT600 is dedicated to fostering a supportive and inclusive workplace for all employees. Join us in our quest to provide outstanding customer service and achieve both personal and professional growth.

We invite you to explore this opportunity with us.