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Service Reception Supervisor
2 months ago
Position:
Service Reception Supervisor
Location:
York
Competitive Salary: £32,000 OTE £40,000. We are seeking a Service Reception Supervisor to join a prominent Prestige Dealership Group in the York region.
This is a unique opportunity, and we are eager to connect with motivated Automotive Professionals.Your role will involve overseeing a team of Advisors in a highly organized and systematic environment; a strong emphasis is placed on Customer Satisfaction Index (CSI) and Sales through the team, where an effective leader should excel.
£32,000 OTE £40,000Excellent opportunity for future advancement, as the group is dedicated to nurturing the next generation of leaders in the Automotive Industry.
Outstanding company benefits from one of the leading independent UK Dealership Groups.
Key responsibilities for this Service Reception Supervisor role include: Liaising with the workshop and customers to determine the necessary work and obtain authorization.
Ensuring that the customer experience is as pleasant as possible while delivering the highest standard of customer service.You will lead a team of Service Advisors, including administrative staff and drivers.
You will conduct morning briefings, establish targets, and inspire the service team to achieve both manufacturer and workshop objectives.
Clarifying the repair process and scheduling customer vehicle appointments.
You must effectively promote products and services while managing customer bookings.
Minimum qualifications for this Service Reception Supervisor role: Proven experience in a similar capacity is essential, or a background in Supervisory/Team Leadership roles within the Automotive Sector.
A track record of achieving targets and managing improvements or demonstrating success within the service team
A valid UK driving license
Proactive and motivated to support the team.
If you are interested in exploring your next career step in the Automotive Sector, please submit your CV through the application process or reach out to discuss further.
Service Reception Supervisor – £32,000 with an OTE of £40,000 – Prestige dealership – York