Customer Service Representative

7 days ago

Waterlooville, Hampshire, United Kingdom ClearCourse Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team at ClearCourse. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Customer Interaction: Be the primary point of contact for our customers, responding to their inquiries and resolving issues in a timely and professional manner.
  • Product Knowledge: Develop a thorough understanding of our company's products and services, including their features and benefits.
  • Issue Resolution: Troubleshoot and resolve customer issues efficiently and effectively, using your problem-solving skills and technical knowledge.
  • Communication: Maintain open and transparent communication with customers, providing regular updates on the status of their issues.
  • Team Collaboration: Work closely with our internal teams to ensure seamless communication and collaboration.
Requirements
  • Customer Service Experience: A minimum of 1 year of experience in a customer-facing role, with a proven track record of providing excellent customer service.
  • Technical Skills: Proficiency in using computers and software applications, with a strong understanding of technical concepts and terminology.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to articulate complex technical information in a clear and concise manner.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including life assurance and group income protection.
  • Professional Development: Opportunities for professional growth and development, including training and certification programs.
  • Collaborative Work Environment: A dynamic and collaborative work environment, with a team of experienced professionals who are passionate about delivering exceptional customer service.

  • Customer Service Representative

    2 days ago

    Waterlooville, Hampshire, United Kingdom ClearCourse Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at ClearCourse. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.About the RoleThe Customer Service Representative will be the first point of contact for our clients,...

  • Customer Service Representative

    6 days ago

    Waterlooville, Hampshire, United Kingdom ClearCourse Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at ClearCourse. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.About the RoleThe Customer Service Representative will be the first point of contact for our clients,...

  • Customer Service Representative

    1 week ago

    Waterlooville, Hampshire, United Kingdom ClearCourse Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at ClearCourse. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.About the RoleThe Customer Service Representative will be the first point of contact for our clients,...

  • Customer Service Representative

    3 days ago

    Waterlooville, Hampshire, United Kingdom ClearCourse Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at ClearCourse. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.About the RoleThe Customer Service Representative will be the first point of contact for our clients,...

  • Customer Service Representative

    6 days ago

    Waterlooville, Hampshire, United Kingdom ClearCourse Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at ClearCourse. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.About the RoleThe Customer Service Representative will be the first point of contact for our clients,...

  • Customer Service Representative

    2 weeks ago

    Waterlooville, Hampshire, United Kingdom ClearCourse Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at ClearCourse. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.About the RoleThe Customer Service Representative will be the first point of contact for our clients,...

  • Customer Service Representative

    5 days ago

    Waterlooville, Hampshire, United Kingdom The West Group Ltd Full time

    Job DescriptionWe are seeking an experienced Customer Service Representative to join The West Group Ltd.Key Responsibilities:Manage a designated group of customer accounts, including quoting and analysis to identify potential growth opportunities.Initiate and coordinate customer returns process to drive closure and provide a great customer experience.Monitor...

  • Customer Service Representative

    5 days ago

    Waterlooville, Hampshire, United Kingdom The West Group Ltd Full time

    Job DescriptionWe are seeking an experienced Customer Service Representative to join The West Group Ltd.Key Responsibilities:Manage a designated group of customer accounts, including quoting and analysis to identify potential growth opportunities.Initiate and coordinate customer returns process to drive closure and provide a great customer experience.Monitor...

  • Customer Service Representative

    5 days ago

    Waterlooville, Hampshire, United Kingdom The West Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage a designated group of customer accounts, including...

  • Customer Service Representative

    5 days ago

    Waterlooville, Hampshire, United Kingdom The West Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage a designated group of customer accounts, including...

  • Experienced Customer Service Representative

    1 week ago

    Waterlooville, Hampshire, United Kingdom The West Group Ltd Full time

    Job Title: Experienced Customer Service RepresentativeAbout the Role:The West Group Ltd is seeking an experienced Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Customer Account Management:Manage...

  • Experienced Customer Service Representative

    1 week ago

    Waterlooville, Hampshire, United Kingdom The West Group Ltd Full time

    We are seeking a seasoned Customer Support or Service Representative to join The West Group Ltd team.**Key Responsibilities:**To manage a designated group of customer accounts, including quoting and analysis to identify potential growth opportunities.To initiate and coordinate customer returns process, driving to close service calls to provide an exceptional...

  • Experienced Customer Service Representative

    1 week ago

    Waterlooville, Hampshire, United Kingdom The West Group Ltd Full time

    We are seeking a seasoned Customer Support or Customer Service Representative to join The West Group Ltd as a key member of our team.**Job Responsibilities:**To manage a designated group of customer accounts, including quoting and analyzing opportunities for growth.To initiate and coordinate customer returns, driving service calls to closure and delivering...

  • Experienced Customer Service Representative

    6 days ago

    Waterlooville, Hampshire, United Kingdom The West Group Ltd Full time

    We are seeking a seasoned Customer Support or Customer Service Representative to join The West Group Ltd as a key member of our team.**Job Responsibilities:**To manage a designated group of customer accounts, including quoting and analyzing opportunities for growth.To initiate and coordinate customer returns, driving service calls to closure and delivering...

  • Customer Service Representative

    1 week ago

    Waterlooville, Hampshire, United Kingdom The West Group Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Service Representative to join our team at The West Group. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesManage a designated group of customer accounts, including quoting...

  • Customer Service Representative

    6 days ago

    Waterlooville, Hampshire, United Kingdom The West Group Ltd Full time

    Job Description**Job Title:** Customer Service Advisor**Job Summary:** We are seeking a highly skilled and experienced Customer Service Advisor to join our team at The West Group Ltd. As a key member of our customer service team, you will be responsible for providing exceptional customer support and ensuring that our customers receive the highest level of...

  • Customer Service Representative

    6 days ago

    Waterlooville, Hampshire, United Kingdom The West Group Ltd Full time

    Job Description**Job Title:** Customer Service Advisor**Job Summary:** We are seeking a highly skilled and experienced Customer Service Advisor to join our team at The West Group Ltd. As a key member of our customer service team, you will be responsible for providing exceptional customer support and ensuring that our customers receive the highest level of...

  • Customer Service Representative

    1 week ago

    Waterlooville, Hampshire, United Kingdom The West Group Ltd Full time

    Job DescriptionJob Title: Customer Service AdvisorCompany: The West Group LtdJob Summary:We are seeking a highly skilled and experienced Customer Service Advisor to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage Customer...

  • Customer Service Representative

    2 weeks ago

    Waterlooville, Hampshire, United Kingdom ClearCourse Full time

    About ClearCourseClearCourse Group is a rapidly growing business solutions provider offering innovative software and payment solutions. We have 40 brands located across the UK and internationally, with two primary UK ClearCourse hubs, in which multiple brands are located in various locations. Working collaboratively is central to everything we do, each time...

  • Customer Service Representative

    10 minutes ago

    Waterlooville, Hampshire, United Kingdom ClearCourse Full time

    ClearCourse Support RoleThe ClearCourse Support Analyst role is a vital position that contributes to delivering exceptional service and support to our customer base. As the first point of contact, you will resolve issues related to our EPOS System with efficiency and professionalism.This role requires a team player who can take responsibility for resolving...