Administrative Officer

1 week ago


Nottingham, Nottingham, United Kingdom East Midlands Ambulance Service NHS Trust Full time

About the Role

We are seeking an experienced Administrative Officer to provide administrative support to the Clinical Directorate Team at East Midlands Ambulance Service NHS Trust.

Key Responsibilities

  • Provide administrative support to the Clinical Directorate Team, ensuring a professional, efficient, and confidential service.
  • Manage the team's diary, ensuring efficient scheduling and distribution of meetings and paperwork.
  • Prepare agendas, distribute papers, and maintain an electronic filing system.
  • Take accurate notes of meetings, recording discussions, decisions, and actions.
  • Deal with correspondence, including emails, and respond to telephone and other enquiries.
  • Organize travel arrangements as required.
  • Maintain awareness of ongoing issues to chase up actions prior to meetings.
  • Take clear and precise telephone messages and resolve queries.
  • Deal with queries from a wide range of organizations and individuals in a professional and sensitive manner, ensuring confidentiality at all times.

Person Specification

  • GCSE level or equivalent in English and Maths grade C or above.
  • Competent in Microsoft Office Software.
  • Experience of working in an admin/secretarial role.
  • Experience in accurate note taking.
  • Strong oral and written communication skills.
  • Good command of written and verbal English language.

Desirable Qualifications

  • ECDL or equivalent qualification/completed course.
  • Microsoft office qualification.
  • Experience of working with diverse teams and members of the public.

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