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Administrative Support Officer
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented individual to join our team as an Administrator. As an Administrator, you will provide administrative support to the School of Psychology Operations team, ensuring the smooth day-to-day operation of the department.
Key Responsibilities:
- Support the administration of the Educational Psychology course, including admissions, assessments, and placements.
- Respond to internal and external queries, providing advice and resolving complex issues.
- Provide front-of-house support, welcoming students and visitors, and managing room bookings.
- Make purchases for academic colleagues, obtaining quotes, and ensuring compliance with University policies.
- Prepare, coordinate, and minute committees, meetings, and other collective activities.
Requirements:
- Extensive IT skills, including MS Office suite (e.g., Outlook, Word, Excel, SharePoint, and Teams).
- Excellent oral and written communication and numeracy skills.
- Ability to work independently to resolve complex internal and external queries.
- Provide and maintain a high level of customer service while working to deadlines.
- Accuracy, reliability, and the willingness to learn new skills and procedures.
- A positive attitude to building and maintaining professional relationships with colleagues.
Desirable Qualifications:
- Previous experience providing outstanding customer service.
- Excellent ability to use Excel/database management.
Working Arrangements:
The post is offered on a permanent, full-time contract. The role will be predominantly based on campus with some flexibility for home working. Job share arrangements may be considered.
