Project Coordinator

1 week ago

Bletchley, Milton Keynes, United Kingdom Celestra Full time

About Celestra

Celestra is a dynamic and successful company delivering IT services nationally to leading brands in the hospitality and retail industries. We build strong, long-term partnerships by becoming an extension of our clients' teams, working together to achieve digital visions. With teams across the UK, we deliver exceptional customer experiences and speed of delivery.

Scope & Purpose

The Project Coordinator is the primary point of contact for day-to-day customer and supplier interactions. This role involves establishing excellent relationships with contractors, shopfitters, electricians, cablers, and suppliers to ensure successful project delivery. As a Project Coordinator, you will work closely with the Project Manager to prepare comprehensive action plans, including resources, timeframes, and budgets for various projects.

Key Responsibilities

  • Ensure customer/hardware orders are processed according to company procedures.
  • Coordinate customer tasks, allocating engineering resources as needed.
  • Ensure Celestra's internal systems are up-to-date, enabling seamless project delivery.
  • Collaborate with the Project Administrator to maintain accurate documentation and handle financial queries.
  • Create templates for delivery tasks and communicate effectively with clients and Project Managers.
  • Resolve minor issues and escalate to the chain of command as necessary.
  • Verify invoicing information for accurate billing.
  • Communicate with field resources regarding job details, instructions, closures, and costings.
  • Perform administrative tasks, including daily/weekly reporting and other ad-hoc duties.
  • Generate quotations from set fees for project tasks.
  • Ensure adherence to Project Management principles within Celestra's guidelines and processes.

Requirements

  • Proven experience in customer service or office administration.
  • Understanding of Project Management principles, including risks, issues, and change control.
  • Excellent organizational skills in a fast-paced environment.
  • Ability to work efficiently and complete documentation accurately.
  • IT literacy, including MS Office Package and system management experience.
  • Decisive, tenacious, and committed individual.
  • Willingness to learn and adapt, taking ownership of tasks.
  • Attention to detail and effective communication skills.

What We Offer

  • Salary up to £25k.
  • 23 Days Holiday.
  • Pension, Private Medical Scheme.
  • Flu vaccinations.
  • Company bonus scheme.
  • Team Hug every month, with opportunities for Star of the Month awards.
  • Benefits portal offering discounts on retail, hospitality, cinema, flights, and more.
  • Cycle to work scheme.
  • Modern Offices with amenities, including a pool table, tennis table, and on-site pub garden.
  • Charity events and team parties.
  • Fresh fruit deliveries and on-site snack shop.
  • Coffee van service with hot and cold food and beverages.

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