Palliative Care Triage Nurse Specialist

2 months ago


London, Greater London, United Kingdom Royal Trinity Hospice Full time
Salary: Agenda for Change Band 7 £51,488 - £57,802 pa pro rata, dependent on experience (includes HCA Supplement) Hours: 30 hours per week (4 days per week) Length of tenure: Permanent

At Royal Trinity Hospice, we are excited to announce the launch of our innovative community services, forming a new clinical hub aimed at enhancing patient care coordination. These services have been meticulously designed to address the evolving needs of our local population in palliative and end-of-life care, ensuring we provide maximum flexibility and responsiveness.

We are seeking a dedicated, experienced, and motivated individual to join our First Contact Team as a Palliative Care Triage Nurse Specialist.

In this role, you will serve as the initial clinical contact for patients following their referral. Your responsibilities will include identifying and addressing immediate specialist palliative care needs through direct communication with patients, caregivers, and other healthcare professionals involved in their care.

Key Responsibilities
  • Lead the management and reception of referrals directed to the hospice.
  • Triage incoming referrals by assessing patients' reported symptoms to determine the necessary level of care for their specialist palliative needs.
  • Utilize established resources and guidelines to effectively evaluate, prioritize, advise, and schedule patient care, or refer them to appropriate health and social care agencies when needed.
  • Ensure a timely, responsive, and effective service for all stakeholders involved in patient referrals.
  • Oversee all aspects of the hospice referral system, including appropriateness, urgency, and priority levels.
  • Collaborate with internal and external partners to support the coordination and management of referred patients, ensuring care is tailored to meet their individual and dynamic needs.
  • Use assessments and interventions as opportunities to educate, mentor, and coach clinical staff and visitors regarding specialist palliative care practices.
Skills and Experience Required
  • Registered Nurse with a bachelor's degree in palliative/end-of-life care or a related field, along with extensive experience in a specialist palliative care setting.
  • Advanced assessment and critical thinking skills.
  • Demonstrated knowledge of disease trajectories and treatment implications.
  • Exceptional communication abilities.
  • A flexible attitude and enthusiasm for the role.
  • Capability to work independently as well as collaboratively within a team.
  • A valid UK driving license is desirable for ease of travel across our service area.
Benefits
  • We offer competitive terms and conditions in line with Agenda for Change/NHS for maternity, paternity, and long-term sickness pay.
  • Length of service from other CQC regulated organizations is recognized in annual leave and pay benefits.
  • A pension scheme with employer contributions is available, or you may continue your existing NHS pension.
  • Generous annual leave of 27 days, increasing to 29 after 5 years and 33 after 10 years, plus bank holidays.
  • Opportunities for a cycle-to-work scheme and interest-free season ticket loans.
  • Free eyesight tests for DSE users and contributions towards glasses.
  • 25% discount in Trinity shops.
  • Life assurance coverage.
  • Access to exciting events, including a staff lottery for our biannual Gala dinner and participation in special occasions.
  • Regular opportunities for free tickets and prizes through ballots.
  • Access to complimentary counseling courses.

Royal Trinity Hospice is committed to promoting equal opportunities in employment. We treat everyone with dignity and respect, regardless of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion, or belief. We pride ourselves on being an inclusive organization that encourages and supports diversity in all its forms.

We welcome applications from individuals of all backgrounds.



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