Palliative Care Triage Nurse Specialist
2 months ago
Join us at Royal Trinity Hospice during a transformative period as we introduce our innovative community services, forming a new clinical hub aimed at enhancing patient care coordination. These services are designed to meet the evolving palliative and end-of-life care requirements of our community while maximizing our responsiveness and flexibility.
We seek a dedicated, skilled, and passionate individual to fill the role of Palliative Care Triage Nurse Specialist within our First Contact Team.
In this position, you will serve as the initial clinical contact for patients following their referral. Your role will involve identifying and addressing immediate specialist palliative care needs through direct communication with patients, caregivers, and other healthcare professionals.
Key Responsibilities- Lead the reception and management of referrals directed to the hospice.
- Triage incoming referrals by evaluating patients' reported symptoms to ascertain the necessary level of care to effectively address their specialist palliative care needs.
- Utilize established resources and guidelines to assess, prioritize, advise, schedule patient care management, or refer patients to appropriate health and social care agencies when necessary.
- Ensure a timely, responsive, and effective service for all stakeholders involved in patient referrals.
- Oversee all aspects of the hospice referral system, determining appropriateness, urgency, and priority levels.
- Collaborate with internal and external partners to facilitate the coordination and management of patients referred to the hospice, ensuring care is tailored to meet the individual and dynamic needs of patients and their families.
- Use assessments and interventions as opportunities to train, coach, and mentor clinical staff and visitors regarding specialist palliative care practices.
- Registered Nurse with a bachelor's degree in palliative/end-of-life care or a related field, along with extensive experience in a specialist palliative care setting.
- Advanced assessment capabilities.
- Strong critical thinking skills.
- Demonstrated knowledge of disease trajectories and treatment impacts.
- Excellent communication skills.
- A positive and adaptable approach to work.
- Ability to work independently as well as collaboratively within a team.
- The successful candidate should possess a valid UK driving license for ease of travel across our service area.
- We align with Agenda for Change/NHS terms and conditions for maternity, paternity, and long-term sickness pay.
- Length of service from other CQC regulated organizations (NHS, social care, hospice) is recognized in annual leave, maternity, paternity, and long-term sickness pay.
- A pension scheme is available with employer contributions or the option to continue your existing NHS pension.
- Generous annual leave of 27 days, increasing to 29 after 5 years and 33 after 10 years, plus bank holidays (any bank holidays worked will be compensated with time off in lieu).
- Cycle to work scheme and interest-free season ticket loans are available.
- Free eyesight tests for DSE users and contributions towards glasses costs.
- 25% discount in Trinity shops.
- Life assurance coverage.
- Opportunities to participate in exciting events, including a staff lottery for our biannual Gala dinner, royal visits, and the annual summer garden party.
- Regular chances to win donated free tickets and prizes.
- Access to complimentary counseling courses.
Royal Trinity Hospice is dedicated to promoting equal opportunities in employment. We ensure that everyone at Trinity is treated with fairness, dignity, and respect, regardless of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion, or belief. We take pride in being an inclusive organization that encourages and supports diversity in all its forms.
We welcome applications from individuals of all backgrounds.
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