Customer Service Representative

4 days ago


Newry, United Kingdom Black Fox Solutions Full time
About the Role

We are seeking a highly skilled Customer Service Advisor to join our team at Black Fox Solutions. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide first-class customer service and support via phone, email, and other communication channels
  • Process bookings and services, updating customer and vehicle databases as necessary
  • Manage customer accounts and provide a high level of customer service
  • Make inbound and outbound sales calls to meet sales targets
  • Perform general administration tasks and other duties as required
Requirements
  • Previous customer service or sales support experience
  • Good IT skills and proficiency in using customer relationship management software
  • Excellent verbal and written communication skills
What We Offer

We offer a competitive salary, opportunities for career development, and a dynamic and supportive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.



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