Part Time Customer Service Representative

4 days ago


Farnborough, United Kingdom Mulberry Recruitment Full time

Job Title: Part Time Customer Service Representative

Job Type: Part-time

Location: Farnborough

Job Description:

We are seeking an experienced and self-driven Part Time Customer Service Representative to join our friendly team at Mulberry Recruitment. As a Part Time Customer Service Representative, you will be responsible for delivering an excellent service to our customers.

Daily Duties:

  • Answer customer queries regarding our website and mobile app.
  • Provide friendly and helpful advice to customers.
  • Monitor risk alerts and perform one-off tasks.
  • Make customer call backs.

Skill Set:

  • Strong written and verbal skills.
  • Ability to work independently.
  • Excellent phone manner.
  • Ability to be flexible in a role.
  • Excellent organisational skills.
  • Happy working in a committed, busy, team environment.
  • Good technical skills and happy to learn new systems.
  • Working knowledge of Excel & Word.

Benefits:

  • 30 days of holiday (including all but 3 public holidays).
  • Your Birthday Day off.
  • Regular Salary Reviews.
  • Access to salary sacrifice benefits such as Cycle to Work scheme and Workplace Pension.
  • Long Service awards.
  • Workplace pension scheme.
  • Excellent Induction with ongoing learning and development throughout your career.
  • Free tea, coffee, and loads of fruit.
  • Great Company days out, incentives such as legendary Christmas parties and Company meet up.
  • Family-Friendly leave policies.
  • Discounts on cinema tickets, restaurants, and shopping via Westfield rewards membership.
  • Workplace pension scheme.
  • Death in service 4x your annual salary.
  • Enhanced maternity leave.
  • Paternity leave.
  • Westfield Cash Health Plan.
  • Westfield Surgery Plan.
  • Westfield Rewards (receive discounts at over 600 retailers).
  • Mental health platform.
  • 5 days annual leave carry over.


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